Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Gordon

Memphis,TN

Summary

Focused professional with superior skills in fulfillment and communication. Proud to be experienced in working in a solitary role, or as part of a busy team. Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to working effectively, unsupervised, and quickly master new skills.

Overview

9
9
years of professional experience

Work History

Supply Chain Specialist

AIT Worldwide Logistics
Memphis, TN
12.2024 - 05.2025
  • Coordinated with suppliers, customers, and internal stakeholders to ensure on-time delivery of goods.
  • Increased on-time transport arrivals by managing logistics, travel route planning, arrival date confirmation and cargo verification.
  • Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
  • Ensured compliance with regulatory requirements and industry standards across all supply chain processes.

Import Specialist

V. Alexander
Memphis, TN
06.2022 - 12.2024
  • Reviewed and analyzed import documents for accuracy, completeness and compliance with applicable laws and regulations.
  • Coordinated the movement of goods from overseas vendors to domestic warehouses or customers.
  • Facilitated communication between shippers, carriers, customers, brokers throughout the entire import process.
  • Monitored shipments and obtained clearance from customs and other agencies.
  • Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.

Customer Success Specialist

Unis
Remote
04.2018 - 05.2022
  • Utilized CRM software programs to track customer interactions and update records accordingly.
  • Cultivated strong working relationships between departments within the organization in order to better serve customers needs.
  • Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
  • Collaborated with product development teams to incorporate customer feedback into new releases.
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements.

Accounts Payable Clerk

Alan Ritchey
Southaven, MS
06.2016 - 03.2018
  • Analyzed financial data to ensure accuracy of information and compliance with accounting principles.
  • Performed monthly, quarterly and annual closing activities for assigned areas.
  • Reviewed, processed and reconciled accounts payable invoices and payments.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Managed vendor relationships through prompt communication of payment information.

Education

High School Diploma -

Germantown High School
Germantown, TN
05-2016

Business Administration and Management

Southern New Hampshire University
Hooksett, NH

Skills

  • ERP systems proficiency
  • Cargowise
  • CRM Software
  • WMS
  • SAP/AS400
  • Microsoft Office
  • Customer Relations
  • Customs clearance
  • Logistics coordination
  • Data analysis
  • Purchase Order Management
  • Route optimization
  • Effective communication
  • Dispatch operations

Timeline

Supply Chain Specialist

AIT Worldwide Logistics
12.2024 - 05.2025

Import Specialist

V. Alexander
06.2022 - 12.2024

Customer Success Specialist

Unis
04.2018 - 05.2022

Accounts Payable Clerk

Alan Ritchey
06.2016 - 03.2018

High School Diploma -

Germantown High School

Business Administration and Management

Southern New Hampshire University

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