Victoria gornia
Mt Prospect
Summary
Dynamic professional with a strong background in customer service and team collaboration. Proven ability to enhance guest experiences through exceptional service and effective multitasking. Skilled in equipment sterilization and fostering interpersonal relationships, ensuring a safe and welcoming environment for all.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Tavern On the Glen
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Volleyball Coach
The Edge VBC
09.2022 - 06.2025
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Expanded community outreach with youth volleyball clinics, increasing youth participation in the sport.
Dental Assistant
Prospect Dental
11.2023 - 01.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Bachelor of Arts - Biology
Loyola University of Chicago
Chicago, IL05-2027
Bachelor of Arts - Biology
Florida Atlantic University
Boca Raton, FL05-2027
Skills
- Equipment sterilization
- Sterilization techniques
- Professionalism and etiquette
- Team collaboration
- Exceptional customer service
- Hospitality service expertise
- Group leadership
- Personable and friendly
- Interpersonal relationships
- Motivational leadership style
- Safety awareness
- Verbal and written communication
Certification
- CPR and First Aid Certified since June 2025
- Stop the Bleed Certified since February of 2023
- Child Care Certified since 2020
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Tavern On the Glen
05.2024 - Current
Dental Assistant
Prospect Dental
11.2023 - 01.2025
Volleyball Coach
The Edge VBC
09.2022 - 06.2025
Bachelor of Arts - Biology
Loyola University of Chicago
Bachelor of Arts - Biology
Florida Atlantic University
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