VICTORIA GRAMLING
Poplarville,Ms
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Millcreek of Poplarville
Poplarville, MS
07.2022 - Current
- Assessed company operations for compliance with safety standards.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Identified needs of customers promptly and efficiently.
- Managed employee attendance records and monitored adherence to policy.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Conducted regular team meetings to discuss progress and challenges.
- Performed daily cash management duties including deposits, audits.
CNA
SERENITY PEARL LIVING CENTER
Carriere, MS
06.2020 - 07.2022
- Administered medications to patients based upon physician or nurse guidelines
- Followed infection control and safety policies and guidelines
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services
- Entertained, conversed with and read aloud to patients to keep mentally healthy and alert
- Established personal relationships with clients to maintain patient comfort
- Responded appropriately to physical, emotional and developmental needs of residents
- Cleaned and organized client's living quarters to make living conditions more hospitable
- Kept patient information confidential to protect organization's value
- Observed patient's responses, reactions and changes to medications
- Gathered information from nurses and physicians about patient condition and treatment plans
- Maintain inventory and ordered new materials to increase item availability
- Conducted recruitment and training of personnel
ADMINISTRATIVE ASSISTANT
ALVAREZ CONSTRUCTION
Jefferson, La
01.2019 - 04.2020
- Managed employee performance through coaching, goal setting, and day-to-day direction
- Utilized financial reporting software to generate financial statements and create work orders
- Maintained calendars and schedules to set appointments for management team
- Maintained files and filing, keeping sensitive information confidential
- Established professional and collaborative working relationships with company associates and external parties
- Served as primary point of contact for facilitating operational and administrative inquiries
- Maintained records of services performed and condition of patients
- Identified changes in client status or needs and communicated to supervisor
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services
- Drove motor vehicles to transport clients to outings.
DIRECT CARE WORKER
MILLCREEK OF POPLARVILLE
Poplarville, Ms
10.2017 - 09.2019
- Maintained records of services performed and condition of patients
- Identified changes in client status or needs and communicated to supervisor
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services
- Drove motor vehicles to transport clients to outings.
Education
HIGH SCHOOL DIPLOMA -
ALFRED BONNABEL HIGH SCHOOL
05.2007
Skills
- Case Management
- Emergency Situations
- Proper Staffing
- Personnel Scheduling
- Alarm Systems
- Direct Supervision
Certification
- CPR
- Mandt
References
Walter Alvarez, Alvarez Construstion, (504) 400-8993, rdalverezw@gmail.com
Timeline
Supervisor
Millcreek of Poplarville
07.2022 - Current
CNA
SERENITY PEARL LIVING CENTER
06.2020 - 07.2022
ADMINISTRATIVE ASSISTANT
ALVAREZ CONSTRUCTION
01.2019 - 04.2020
DIRECT CARE WORKER
MILLCREEK OF POPLARVILLE
10.2017 - 09.2019
HIGH SCHOOL DIPLOMA -
ALFRED BONNABEL HIGH SCHOOL
- CPR
- Mandt
Similar Profiles
Mary RouseMary Rouse
Educator at Poplarville Separate School DistrictEducator at Poplarville Separate School District
Ashley CroweAshley Crowe
Pet Stylist at The Pet Parlor of PoplarvillePet Stylist at The Pet Parlor of Poplarville
Joy Allison LeeJoy Allison Lee
Science Department Chair at Poplarville High SchoolScience Department Chair at Poplarville High School