Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Graziano

Brewster,NY

Summary

I have worked in a number of fields, all of which relate to time management, organization and communication. Due to my past experiences I have had thousands of interactions with all different walks of life, making my understanding of other peoples perspectives very diverse. I am a driven and hard working individual who is always willing to go above and beyond to do the best job possible for the task at hand. I always have a positive attitude and work diligently along side others. I often take on extra responsibilities to meet goals and bring better morale to the company and work environment. Additionally, I excel at problem solving and work well under pressure. I would describe myself as enthusiastic and reliable with a diverse set of skills to offer.

Overview

26
26
years of professional experience

Work History

Assistant

NY Enforcement Services Inc
Ossining, NY
03.2020 - Current
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Recorded expenses and maintained accounting records.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Managed and completed paperwork.
  • Managed overall office administration operations.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Bartender

Dolce Resturant And Wine Bar
Danbury, CT
03.2018 - Current
  • Designed special drink and cocktail offerings on a monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Trusted with accurate handling and reporting of finances.
  • Followed all safety and health protocols set forth by industry standard.

Hairdresser

Self Employed
Brewster, NY
02.2015 - Current
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Server/Bartender Trainer

Applebee's Grill + Bar
Brewster, NY
12.2011 - 07.2019
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Answered phones for orders and to assist with planning events.
  • Trained new employees, kept track of their hours and evaluated their performances.
  • Attended meetings for time management and new training skills.

Shift Manager

Dunkin Dounts
Kent, NY
05.2009 - 12.2011
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Tracked receipts, employee hours and inventory movements.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Instructor

Jinenkan Dojo
Mahopac, NY
04.2006 - 06.2009
  • Used learning assessments to regularly monitor student understanding of class concepts and materials.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning.
  • Communicated with parents in helping them know and understand what their children were learning.

Education

No Degree - Criminal Justice

Westchester Community College
Valhalla, NY

No Degree - Criminal Justice/ Psychology

Lincoln College of New England
Southington, CT

Cosmetology License - Hair Dressing

Paul Mitchell The School - Danbury
Danbury, CT
02.2015

High School Diploma -

Carmel High School
Carmel, NY
06.2009

Skills

  • Organizational Skills
  • Schedule and calendar management
  • Product and service knowledge
  • Verbal and written communication
  • Project planning
  • Document control

Timeline

Assistant

NY Enforcement Services Inc
03.2020 - Current

Bartender

Dolce Resturant And Wine Bar
03.2018 - Current

Hairdresser

Self Employed
02.2015 - Current

Server/Bartender Trainer

Applebee's Grill + Bar
12.2011 - 07.2019

Shift Manager

Dunkin Dounts
05.2009 - 12.2011

Instructor

Jinenkan Dojo
04.2006 - 06.2009

No Degree - Criminal Justice

Westchester Community College

No Degree - Criminal Justice/ Psychology

Lincoln College of New England

Cosmetology License - Hair Dressing

Paul Mitchell The School - Danbury

High School Diploma -

Carmel High School
Victoria Graziano