Victoria Griffin
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Bartender
Chase Bar And Grill
10.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Wait Staff /Bartender
Spirit Mountain Casino
10.2020 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Team Manager
Burgerville
06.2016 - 10.2020
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Established and maintained performance, quality and service standards for professional customer care.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Inventory expert, counted inventory weekly and trained successor
Education
High School Diploma -
Home Schooled
Independence, OR06.2014
Skills
- Customer service
- Critical thinking
- Organization and Prioritization
- Adaptability
- Highly Reliable
- Integrity
- Work ethic
- Giving and receiving feedback
- Honesty
- Positive attitude
- Creativity
- Quick Leaner
Timeline
Bartender
Chase Bar And Grill
10.2021 - Current
Wait Staff /Bartender
Spirit Mountain Casino
10.2020 - 10.2021
Team Manager
Burgerville
06.2016 - 10.2020
High School Diploma -
Home Schooled
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