Victoria Grimaldi
Virginia Beach,VA
Summary
Results-driven Inside Sales Representative with experience in the hardscape and masonry industries. Specializes in cultivating client relationships and driving sales growth through innovative solutions and strategic planning. Combines sales expertise with strong organizational skills to enhance operational efficiency and deliver exceptional product experiences.
Overview
1
1
Certification
8
8
years of professional experience
Work History
EMT Volunteer
VBEMS
Virginia Beach, VA
06.2026 - Current
- Achieved national registration and state certification as EMT in June 2026. Provided hands-on support in emergency services as intern, committing 48-72 hours monthly to assist in patient care and emergency response.
- Provided emergency medical care in high-pressure situations, ensuring patient safety and comfort.
- Assisted in triage assessments, prioritizing patients based on urgency of medical needs.
- Collaborated with team members to execute effective emergency response protocols during critical incidents.
Inside Sales
Batchelder and Collins
Norfolk, VA
01.2025 - Current
- Facilitated sales of materials to contractors and homeowners, managing existing and new orders to ensure timely fulfillment.
- Walk homeowners through the process of selecting material for their project needs.
- Trained new inside sales representatives on best practices and company policies to improve onboarding efficiency.
- Demonstrated proficiency in POS systems and maintained accurate data entry in Excel spreadsheets.
- Managed product purchasing from over 12 vendors and coordinated receipt of items upon arrival to maintain inventory levels.
- Maintain contact with product vendors and obtain necessary information for customers on items they’re inquiring about.
- Implemented effective organizational strategies to manage multiple tasks and deadlines.
- Acquired knowledge of brick, pavers, and masonry products, focusing on their applications and uses.
- Collaborated with digital marketing team to restructure website, improving user experience and streamlining customer access to product information.
Childcare Provider
I worked under myself
02.2018 - Current
- Cultivated over 8 years of childcare expertise, supervising children from newborn to 10 years of age.
- Supported household management by organizing spaces and encouraging imaginative play in young children.
- Coordinated art expression activities, including dance and games, to foster enjoyment and creativity in participants.
PCA
The Stepping Stones Group
Exton, PA
06.2024 - 12.2024
- Oversaw student mentorship program, promoting academic growth and ensuring safety.
- Facilitated seamless transitions between classes while promoting learning.
- Coordinated resources and activities for elementary student with autism, enhancing engagement and learning outcomes.
- Demonstrated effective use of an AAC device during therapy sessions.
Customer Service Associate
Wawa Inc.
Exton, PA
09.2023 - 08.2024
- Trained in food service roles, managing specialty beverage area, sizzli/snacks, deli, and register to ensure smooth operations.
- Greeted customers warmly and ensured provision of the freshest products for optimal customer satisfaction.
- Keep assigned area clean and fully stocked with appropriate items.
- Answer questions regarding product and their ingredients, as well as following proper procedure for allergen concerns.
- Maintaining a professional attitude and clean appearance.
- Assisted team members with various tasks to support overall team efficiency and service quality.
Spark Delivery Driver
Walmart
West Chester, PA
07.2022 - 10.2023
- Picked up and delivered packages to diverse locations, ensuring timely and accurate service to businesses, homes, apartments, town homes, and schools.
- Familiarity with delivery area and ability to navigate on various drivable terrain in all weather conditions.
- Loaded packages into vehicle carefully, ensuring proper handling and adherence to delivery instructions for each drop-off.
Caregiver/Personal Assistant
Merrill Gardens
West Chester, PA
09.2022 - 02.2023
- Assisted with elder resident care, ensuring adherence to individualized care plans.
- Facilitated reminders and supported residents in managing activities of daily living (ADLs) to enhance independence.
- Assisted residents in walking to meals and activities to promote mobility.
- Encouraged social engagement among residents through family communication and involvement in community activities.
- Create meaningful connections with the people we care for as well as their families.
- General housekeeping such as taking out trash, bed making/changing, tidying up.
- Ensure a safe and sanitary environment for all.
Education
GED -
General Studies
02-2021
Skills
- Organizational skills
- Customer service
- Basic life support
- Friendly, positive attitude
- Emergency response
- Continuous learning commitment
- Hardscape materials knowledge
- New hire training
Certification
- EMT License June 2026 to June 2030
- CPR Certification June 2025 to June 2027
- Infant/child/adult CPR, first AID and AED certification
Timeline
EMT Volunteer
VBEMS
06.2026 - Current
Inside Sales
Batchelder and Collins
01.2025 - Current
PCA
The Stepping Stones Group
06.2024 - 12.2024
Customer Service Associate
Wawa Inc.
09.2023 - 08.2024
Caregiver/Personal Assistant
Merrill Gardens
09.2022 - 02.2023
Spark Delivery Driver
Walmart
07.2022 - 10.2023
Childcare Provider
I worked under myself
02.2018 - Current
GED -
General Studies