Victoria Grinnage
Upper Marlboro,MD
Summary
PROFESSIONAL OBJECTIVE: Over 10 years of proven performance and oriented leadership experience working in the Security/Special Police Force Industry. Searching for a challenging and professional position where my experience, initiative, education, and interpersonal skills will be strongly utilized. Interest also extends to acquiring new opportunities and skills to prove my ability to demonstrate achievements by utilizing extensive business objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
CSO PENTAGON FORCE PROTECTION AGENCY
12.2023 - Current
- Ensure facility is provided with high-quality security services to protect people and property
- Build and maintain effective relationships with both client employees and guests
- Report safety concerns, security breaches, and unusual circumstances verbally and in writing
- Handle security issues and emergency situations according to protocol
- Greet visitors/employees, answer questions and assist guests
- Monitor closed-circuit television systems and alarms
- Sign in visitors using VMS system check badges to make sure appropriate credentials are suitable for entry.
- Managed team of 20 security personnel, providing guidance, training, and performance evaluations to ensure optimal performance levels were maintained.
- Reduced risk of theft and property damage by implementing effective security measures such as alarm systems and key card access controls.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Researched and archived general liability incidents via CCTV.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked with local, state and government agencies regarding company security matters.
- Collaborated with local law enforcement agencies during investigations, sharing relevant information and coordinating efforts for improved results.
- Conducted thorough inspections of facilities to identify potential risks or vulnerabilities, implementing corrective actions as needed.
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
KERBEROS INTERNATIONAL
05.2023 - Current
- Developed comprehensive security policies and procedures, promoting secure environment throughout organization.
- Reduced risk of theft and property damage by implementing effective security measures such as alarm systems and key card access controls.
- Streamlined communication between security personnel using radio equipment, ensuring quick response times during critical situations.
- Enhanced security by conducting regular patrols and monitoring surveillance systems.
- Conducted thorough inspections of facilities to identify potential risks or vulnerabilities, implementing corrective actions as needed.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Build and maintain effective relationships with both client employees and guests
- Report safety concerns, security breaches, and unusual circumstances verbally and in writing
- Handle security issues and emergency situations according to security protocol
- Issued access cards to authorized personnel to monitor access points.
- Greet visitors/employees, answer questions and assist guests
- Monitor closed-circuit television systems and alarms.
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
US Dept of agriculture
04.2022 - Current
- Provides high-quality security services to protect people and property
- Maintains effective relationships with both client employees and guests
- Reports safety concerns, security breaches, and unusual circumstances verbally and in writing
- Handle security issues and emergency situations according to DHS directives and post orders
- Provides excellent customer service to all visitors and employees
- Patrols sensitive and critical interior areas, monitoring access ways and alarms.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers.
- Adhered to strict confidentiality protocols when handling sensitive information, maintaining integrity of investigations and protecting privacy of those involved.
- Managed access control systems to ensure only authorized individuals entered restricted areas, protecting sensitive information and assets.
- Assisted in development of emergency response plans, increasing organizational preparedness for various scenarios.
- Provided exceptional customer service while maintaining professional demeanor in challenging situations, improving public perception of security personnel.
- Responded to 30 emergency calls to provide assistance to citizens in need.
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
US PATENT AND TRADEMARK OFFICE (Centerra)
11.2020 - 08.2023
- Processes visit authorizations for employees and guests to gain access to restricted areas
- Verify accuracy of information prior to issuing clearances
- Maintains controlled security documents and information
- Investigate suspected instances of fraud, waste and abuse, data spills, and network penetrations of customer's information systems
- Participate in technical meetings and working groups to address issues related to computer security and vulnerabilities
- Assist in development and delivery of malware security awareness products and briefings
- Produce employee and guest badges, identification cards, and security reader cards
- Enforced all DOD security related policies and procedures Submitted complete accurate report that can be used in court cases
- Question and take statements from victims, witnesses, and complainants
- Protect rights of employees and visitors always entering facility Prevent, detect and investigate crimes
- Conduct foot patrol of assigned areas
- Detain 10 Violators
- Use independent judgment where policies are not clear and present
- Respond to 100 alarms that included offenses/crimes
- Respond immediately to any call for assistance for first aid when required
- Responds to incidents of theft, burglary, or other criminal activity Controls access to facility always.
- Reduced risk of theft and property damage by implementing effective security measures such as alarm systems and key card access controls.
- Maintained high level of physical fitness through regular exercise and training, ensuring ability to perform demanding tasks when required.
- Evaluated existing security systems and recommended updates or improvements as needed to enhance overall protection measures for organization.
- Managed team of security personnel, providing guidance, training, and performance evaluations to ensure optimal performance levels were maintained.
- Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers.
- Reduced risks by identifying and addressing potential security threats proactively.
- Collaborated with law enforcement agencies for timely response to incidents, resulting in minimal disruptions.
- Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as Armed Special Police Officer.
- Performed routine inspections of critical infrastructure components, identifying potential issues before escalating into major problems.
- Mentored new officers on department policies and procedures, contributing to well-trained and effective team.
- Adhered to strict confidentiality protocols when handling sensitive information, maintaining integrity of investigations and protecting privacy of those involved.
- Conducted searches of individuals, vehicles and premises.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Maintained high level of product knowledge to effectively assist customers with accurate information and recommendations.
Whelan Security 40+ Hours Per Week
International Monetary Fund, IMF
11.2018 - 05.2021
- Watch for criminal acts or rule infractions at or near post which maybe threat facility, client or employees at site.
- Enhanced security measures by implementing thorough access process for employees and visitors.
- Ensured compliance with federal regulations regarding identification requirements by staying current on industry standards.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Coordinated and managed vendor relationships to meet service level agreements.
- Implemented visitor screening processes that minimized risks associated with unauthorized individuals gaining access to restricted areas within organization's facilities.
- Applied and shared intelligence with law enforcement to secure employees, locations and assets in response to and in anticipation of threats.
- Reduced workplace accidents, ensuring regular inspection and maintenance of all security equipment.
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
School Police Officer 40+ Hours Per Week
Paul Public Charter School
08.2013 - 08.2018
- Assisted with 500 student's movement during change of period throughout day
- Patrolled facility properties with random walking patrols
- Monitored 20 critical alarms, camera installation and maintenance
- Assisted in moving students to proper locations during fire drills, special assemblies, and events
- Prepared Daily Activity Reports for management.
- Collaborated with school administrators to develop and implement comprehensive emergency response plans.
- Fostered environment of trust and respect between students, staff, parents, and law enforcement by promoting open communication channels.
- Conducted investigations into potential threats or incidents, maintaining detailed documentation for each case.
- Served as liaison between school district and local law enforcement agencies, facilitating cooperation on joint initiatives and sharing pertinent information.
- Reduced incidents of vandalism and theft by conducting regular patrols and monitoring surveillance systems.
- Responded quickly to various emergencies or disruptions, effectively deescalating situations as needed.
- Handled sensitive information discreetly while respecting privacy rights of both victims and alleged perpetrators involved in reported cases/incidents occurring within school premises or during off-campus events/activities supervised by institution
- Supported school administration efforts in enforcing policies related to drug use, bullying, violence prevention, and overall student conduct expectations.
- Mentored at-risk youth through diversion programs aimed at reducing truancy rates and preventing juvenile delinquency behaviors among students.
- Educated students on personal safety measures through presentations and interactive workshops.
- Provided security at extracurricular events, ensuring safe environment for students, staff, and visitors alike.
- Provided security and safety to school staff and students.
- Responded to 50 emergency calls to provide assistance to citizens in need.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
SPECIAL POLICE OFFICER 40+ Hours Per Week
ALLIED BARTON (DC PUBLIC SCHOOLS)
10.2010 - 06.2013
- Prevented, detected, and investigated criminal and illegal activity on public school property
- Screened 500 students and visitors by baton and weapon, use of x-ray machines and metal detectors and checked for proper ID
- Conducted security patrols throughout building and grounds
- Monitored cafeterias, auditoriums, hallways, stairwells, restrooms, entrances and exits
- Provided security at athletic events, social gatherings, group assemblies and other school activities.
- Effectively diffused tense situations involving disputes or altercations through verbal communication skills and conflict resolution techniques, promoting peaceful environment for all involved parties.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored criminal activity in community to identify suspicious activity.
- Provided first aid to injured individuals, demonstrating compassion while adhering to proper medical protocols.
- Participated in ongoing training programs, continuously enhancing knowledge of law enforcement techniques and best practices.
- Maintained order during special events, ensuring safe environment for attendees and participants.
Education
Bachelor of Science - Criminal Justice
WESTWOOD COLLEGE
Arlington, VA06.2013
Associate of Arts - Criminal Justice
EVEREST COLLEGE
McLean, VA06.2010
Skills
- Excellent Interpersonal and Communication Skills
- De-Escalation Techniques
- Customer Service
- Professional Demeanor
- Federal and State Regulation Compliance
- Attentive and Observant
- Honest and Dependable
- Vigilant
- Firearms handling
- Situational Awareness
- Physical Fitness
- Incident documentation
Certification
- DHS/FPS Armed Certification
- GSA/DC/SPO Armed Certification
- VA/DCJS Armed Certification
- DHS/FPS Orientation
- DHS/FPS (NWDP) Certification
- AED/First Aid/CPR Certification
- MEB Certification
- Secret Clearance
- S1S Security 1 Solution
Security Clearance
Secret
Certification/Awards
DHS/FPS Armed Certification
GSA/DC/SPO Armed Certification
VA/DCJS Armed Certification
DHS/FPS Orientation
DHS/FPS (NWDP) Certification
AED/First Aid/CPR Certification
MEB Certification
Secret Clearance
Passage Point
Report Writing
C-Cure 9000 and Emergency Dispatch Course
Timeline
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
CSO PENTAGON FORCE PROTECTION AGENCY
12.2023 - Current
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
KERBEROS INTERNATIONAL
05.2023 - Current
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
US Dept of agriculture
04.2022 - Current
PROTECTIVE SERVICE OFFICER 40+ Hours Per Week
US PATENT AND TRADEMARK OFFICE (Centerra)
11.2020 - 08.2023
Whelan Security 40+ Hours Per Week
International Monetary Fund, IMF
11.2018 - 05.2021
School Police Officer 40+ Hours Per Week
Paul Public Charter School
08.2013 - 08.2018
SPECIAL POLICE OFFICER 40+ Hours Per Week
ALLIED BARTON (DC PUBLIC SCHOOLS)
10.2010 - 06.2013
Bachelor of Science - Criminal Justice
WESTWOOD COLLEGE
Associate of Arts - Criminal Justice
EVEREST COLLEGE
- DHS/FPS Armed Certification
- GSA/DC/SPO Armed Certification
- VA/DCJS Armed Certification
- DHS/FPS Orientation
- DHS/FPS (NWDP) Certification
- AED/First Aid/CPR Certification
- MEB Certification
- Secret Clearance
- S1S Security 1 Solution
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