VICTORIA GROENDYKE
Las Vegas
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager
Fast Fit Body Sculpting
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
SENIOR SKINCARE CONSULTANT
Novu Skin
05.2021 - 05.2023
- Complete full body or skin analysis
- Build a treatment plan according to clients concerns and needs
- Sale membership packages to accommodate to clients needs
- Sales
- Detailed Orientated
- Outstanding client care, Skin consultations, and skin type analysis
- Using vast product knowledge to solve clients skin concerns, while surpassing daily sales goals & building return clientele
- Offering in store Hydro facials & skin care regimen demos based on clients needs.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
SENIOR SKINCARE CONSULTANT
Sephora
09.2018 - 05.2021
- Complete full body or skin analysis
- Build a treatment plan according to clients concerns and needs
- Sale membership packages to accommodate to clients needs
- Sales
- Detailed Orientated
- Outstanding client care, Skin consultations, and skin type analysis
- Using vast product knowledge to solve clients skin concerns, while surpassing daily sales goals & building return clientele
- Offering in store Hydro facials & skin care regimen demos based on clients needs.
PAY ROLL MANAGER/ SERVER
Bagel Cafe
06.2014 - 10.2018
- Maintained payroll for 30+ employees
- Prepared financial reports
- Practiced, and taught exceptional customer service
- Trained all staff on business expectations & sanitation
MANAGER
Egg Works
03.2004 - 03.2014
- Managed general accounts, and payroll for 60+ employees
- Conducted pre-shift meetings to ensure daily efficiency
Education
EUPHORIA INSTITUTE OFBEAUTY AND SCIENCESCIENCESCIENCESCIENCE
Las Vegas, NVSkills
- Advanced Aesthetician
- Team Leadership
- Time Management
- Complex Problem-Solving
Certification
- Dermalogica Certification
- Eminence Certification
Timeline
Manager
Fast Fit Body Sculpting
05.2023 - Current
SENIOR SKINCARE CONSULTANT
Novu Skin
05.2021 - 05.2023
SENIOR SKINCARE CONSULTANT
Sephora
09.2018 - 05.2021
PAY ROLL MANAGER/ SERVER
Bagel Cafe
06.2014 - 10.2018
MANAGER
Egg Works
03.2004 - 03.2014
EUPHORIA INSTITUTE OFBEAUTY AND SCIENCESCIENCESCIENCESCIENCE
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