Victoria Gutierrez
Carlsbad,NM
Summary
Strong leader dedicated to streamlining operations to decrease costs and promote organizational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Attentive and enthusiastic with background in team leadership and schedule coordination. Knowledgeable about retail operations and all areas of meat department, including proper equipment use, cleaning standards and maintaining food safety.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Market Manager
United Supermarkets
07.2023 - Current
- Implemented strategic merchandising plans for increased sales and profit margins.
- Managed staff scheduling, training, and development to ensure optimal team productivity.
- Maintained compliance with food safety regulations through regular inspections and proper employee training.
- Reduced waste and shrinkage by implementing effective loss prevention strategies.
- Ensured exceptional customer service by addressing inquiries promptly and assisting with special orders or requests.
- Fostered a positive work environment that encouraged teamwork, collaboration, and open communication among employees.
- Evaluated industry trends and competitor activity to stay ahead of the curve in offering relevant products and services.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
- Enhanced customer satisfaction by providing a well-organized and clean meat department.
Assistant Meat Department Manager
Albertsons Market
12.2020 - Current
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Delegated tasks and duties to market staff and clearly communicated timeframes for completion.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained new employees on handling, safety and stocking procedures.
- Defined clear targets and objectives and communicated to other team members.
Meat Cutter
Albertsons Market
05.2018 - Current
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Stocked, rotated and priced merchandise to meet store standards.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Cut meats to customer specifications and answered questions about specialty products.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Identified cuts of meat, grading and pricing accordingly.
Butcher Block Supervisor
Albertsons Market
08.2017 - Current
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Placed orders for supplies and raw materials to keep necessary items available.
- Promoted new meat options to offer customers unique and appealing choices.
Butcher Block Clerk
Albertsons Market
07.2016 - Current
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Restocked products based on available inventories and customer demands.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Music Director
Life Impact Church
08.2010 - 03.2014
- Composed and arranged original music successfully for various projects.
- Handled requests for specific musical selections.
- Led live music performances and rehearsals, directing musicians to achieve top-notch performances.
- Attended regular practices and private lessons to hone skills.
- Directed groups at rehearsals and live or recorded performances to achieve desired effects such as tonal and harmonic balance dynamics, rhythm, and tempo.
- Planned and scheduled rehearsals and performances and arranged details such as locations, accompanists and instrumentalists.
- Determined voices, instruments, harmonic structures, rhythms, tempos and tone balances required to achieve effects desired in each musical composition.
- Studied scores to learn music in detail and develop interpretations.
- Transposed pieces from one instrument to another and one key to another to accommodate client and musician preferences.
- Selected and arranged music fo holiday performances and special events.
-
Education
Retail Management Certificate - Retail, Business
Umpqua Community College
Roseburg, OR05.2023
High School Diploma -
Carlsbad High School
Carlsbad, NM05.2009
Skills
- Station Preparation
- Advertising Strategy
- Creative Solutions
- Safety Policies and Procedures
- Visual Displays
- Recruitment and Training
- Employee Development
- Critical Thinking
- Temperature Monitoring
- Departmental Procedures
- Replenishment Coordination
- Health Inspections
- Supply Ordering
- Merchandise Promotion and Display
- Adaptable to Changing Demands
- Equipment Management
- End Cap Placement
- Inventory Control Procedures
- Team Goals
- Customer Loyalty
- Cutting Meat
- Inventory Ordering
- Superior Work Ethic
- Proper Food Handling
- Originality and Creativity
- Scheduling and Time-Tracking
- Store Opening and Closing
- Retail Industry Experience
- Effective Working Relationships
- Loss Prevention Policies
- Delegation and Supervision
- Inventory Ordering
- Superior Work Ethic
- Originality and Creativity
- Scheduling and Time-Tracking
- Store Opening and Closing
- Retail Industry Experience
- Effective Working Relationships
- Loss Prevention Policies
- Delegation and Supervision
- Inventory Ordering
- Superior Work Ethic
- Proper Food Handling
- Originality and Creativity
- Scheduling and Time-Tracking
- Store Opening and Closing
- Retail Industry Experience
- Effective Working Relationships
- Loss Prevention Policies
- Delegation and Supervision
- Inventory Ordering
- Superior Work Ethic
- Proper Food Handling
- Originality and Creativity
- Scheduling and Time-Tracking
- Store Opening and Closing
- Retail Industry Experience
- Effective Working Relationships
- Loss Prevention Policies
- Delegation and Supervision
Certification
Certified Food Safety Manager
Retail Management Certification
Timeline
Market Manager
United Supermarkets
07.2023 - Current
Assistant Meat Department Manager
Albertsons Market
12.2020 - Current
Meat Cutter
Albertsons Market
05.2018 - Current
Butcher Block Supervisor
Albertsons Market
08.2017 - Current
Butcher Block Clerk
Albertsons Market
07.2016 - Current
Music Director
Life Impact Church
08.2010 - 03.2014
Retail Management Certificate - Retail, Business
Umpqua Community College
High School Diploma -
Carlsbad High School
Certified Food Safety Manager
Retail Management Certification
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