VICTORIA GUTIERREZ
Killeen,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Criminal Court Clerk
41B District Court
Clinton Twp, MI
01.2023 - 01.2025
- Performed a variety of complex clerical tasks involved in processing criminal and traffic cases
- Provided general clerical assistance to the Judges and administrative staff
- Translator assistance in English - Spanish to the Judges and defendants when required
- Provided information and assistance to law enforcement officers, attorneys, defendants and court patrons
- Receives criminal complaints and related documents, opens case files, enters case information into computer and files case documents
- Receives, receipts and records bonds, fines, cost and other payments
- Operates a computer terminal to enter, update, correct and access case information, and to produce computer generated forms
- Ensures that case files are ready and available for scheduled court proceedings
- Checks in defendants, attorneys and others
- Prepares and distributes jail commitments and other legal documents
- Prepares traffic case files; pulls and refiles cases files as necessary
- Schedules civil infraction informal hearings and issues notification to appropriate parties
- Receives, records and codes traffic citations from area law enforcement agencies
- Verifies defendants driving records, prepares case file and enters case information into the computer
Figure Skating Coach
Fraser Figure Skating Club
Fraser, MI
07.2022 - 05.2024
- Trained and coached students in the fundamentals and techniques of figure skating levels in the Learn to Skate program, Basic 1 and Basic 2
- Created routines and choreograph performances for competition and ice shows
- Created and choreographing routines that highlight the skater's strengths
- Teaching skater's techniques and skills, including jumps, spins, and footwork
- Organized and managed skating events and competitions
- Prepared skaters for competitions by simulating competitive environments during training
- Communicated with parents or guardians about athletes' progress, as appropriate
- Participated in fundraising and promotional activities, as needed
- Created an effective learning environment by providing positive feedback and constructive criticism to skaters
Cashier, Hostess and Server
Golden Greek Restaurant
Mount Clemens, MI
07.2019 - 05.2024
- Take customer orders at the counter
- Receive payments and present change to customers
- Pack food items, make coffee, and fill beverage cups
- Function as the host/hostess of the restaurant
- Make reservations for customers
- Receive food checks from waiters or customers
- Appeal to impatient or irritated customers, especially during rush hours
- Manage the register, including all credit card and cash operations
- Ensure a balance of the register at the end of the shift or working period
- Excellent mathematical, multitasking, and computer skills
- Proficiency in using computers, calculator, and other machines required for transactions
Babysitter
Clinton Township, MI
02.2023 - 12.2023
- Care for a baby boy, age 6-12 months, during parents scheduled absences in the afternoon and evenings
- Ensure baby was bathed, fed ad in bed prior parents return every evening
- Maintained a safe and clean environment, including sterilizing bottles and toys
- Assisted in creating a calm and nurturing environment to support infant wellbeing
- Remained alert at all times to ensure the safety of each child under my supervision
- Entertained and engaged using games, crafts, and other activities
Server
Shelby Township, MI
07.2022 - 04.2023
- Interact with guests to take drink and food orders in a 36 seat section
- Enter all orders using tablet into Spot System and communicate allergies or special request to chef
- Recommend, present and open wines tableside
- Collect credit card, cash and gift certificate payments, and accurately dispense changes for cash transactions
- Clear and reset tables
- Remain calm and friendly during stressful times
- Greeted and accommodated guests, building positive experience from first interaction
- Assisted with training of new staff members
- Resolved customer complaints and inquiries in a timely manner
Education
Bachelor of Arts (B.A.) - Psychology
Southern New Hampshire University
Manchester, NH03.2025
High School Diploma -
Clinton Virtual Academy
US01.2020
Skills
- Thinking and Problem-solving
- Creativity
- Effective written/verbal communication
- Confidence
- Reliable
- Collaborative
- Punctual
- Adaptability
- Interpersonal
- Active listener
- Teamwork
- Self-Motivated
- Compassionate
- High level of confidentiality
- Organized
- Cash handling expert
- Conflict resolution
- Microsoft office
- Zoom meetings
- Ethics and integrity
- Customer Service
References
- Melissa Kanno, Court Administrator, 41B District Court, (248) 497-5402, m.kanno@41bcourt-mi.us
- Ryan Zemke, Magistrate/ Deputy Court Administrator, 41B District Court, (517) 614-0538, r.zemke@41bcourt-mi.us
- Grace Moceri, Chief Judge Assistant, 41B District Court, (586) 243-2093, g.moceri@41bcourt-mi.us
- Lauren Zerilli, Director Of Learn To Skate, Big Boy Arena, (586) 804-3995, laurenzerilli@bigboyarena.com
- Nick Kasotakis, Owner/Cook, Golden Greek Family Restaurant, (248) 506-6425, nikosk33@yahoo.com
- Madeleine Bennage, Criminal Deputy Clerk, 41B District Court, (313) 402-8147, mbennage@macombbar.org
Timeline
Babysitter
02.2023 - 12.2023
Criminal Court Clerk
41B District Court
01.2023 - 01.2025
Figure Skating Coach
Fraser Figure Skating Club
07.2022 - 05.2024
Server
07.2022 - 04.2023
Cashier, Hostess and Server
Golden Greek Restaurant
07.2019 - 05.2024
Bachelor of Arts (B.A.) - Psychology
Southern New Hampshire University
High School Diploma -
Clinton Virtual Academy