Victoria Halbach
East Hartford,CT
Summary
Proactive and dedicated Health Care Administrator with over 7+ years of experience within the Healthcare industry. Analytical problem-solver with talents for team building, leading and motivating, as well as focusing on Cultural Awareness & DE&I Initiatives. Proficient in using sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Extremely motivated to obtain future goals in Health Care Administration and Emergency & Disaster Management.
Overview
7
7
years of professional experience
Work History
Executive Assistant to the Chair Dept of Surgery
UCONN Health Center
Farmington , CT
2023.12 - Current
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Coordinated communications between divisions to ensure timely completion of projects.
- Assisted in Merit reviews for over 50 faculty, as well as submitting SAPC promotion packets for Faculty and Affiliated Faculty.
- Compiling and formatting the Department of Surgeries 7 year review information in both PDF and hard copies for review.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Administrative Assistant III
Connecticut Children's
Hartford , CT
2017.09 - 2023.12
- Balances outlook and EPIC calendars, as well as navigates EPIC for multiple administrative functions
- Creates Interview Itineraries for perspective physicians both in-person and via zoom
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Anticipates, plans and coordinates activities and projects to effectively coordinate and manage assigned administrative and operational responsibilities
- Anticipates problems prior to occurrence and independently finds and implements solutions.
CSO Staffing & Scheduling Coordinator
Connecticut Children's
Hartford , CT
- Responsible for balancing and coordinating 5 schedules for a total of 150 employees: Float Pool RN, PCA, LIAT work room, Temp screening station, and the PCP group
- Balanced time cards for all CSO employees
- Ordered and maintained supplies for the LIAT work room and temp screening station
- Sets up interviews and coordinates shadows
- Updates CSO spreadsheets on a daily, weekly, or as needed basis
- Recorded incident reports with detailed accounts of occurrences.
Health Unit Coordinator
Connecticut Children's
Hartford , CT
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Preparing patients charts for admission to the PICU, transfer to the floor, or discharge from the hospital
- Attention to detail when it came to putting meds away from pharmacy
- Self-started in charge of several projects for the unit and hospital.
Certified Dental Assistant
Connecticut Children's
Hartford , CT
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns
- Educated patients on postoperative care, including how to protect dental work and boost healing. As well as on dental hygiene, pre-surgical instructions and post-surgical care.
Education
Bachelor of Science - Health Care Administration
Charter Oak State College
Associate of Science - General Studies
Manchester Community College
Skills
- Process improvements
- Multidisciplinary team collaboration
- Project oversight
- HIPAA guideline compliance
- Time management
- Business Administration
- Administrative Support
- Strong Problem Solver
- Schedule Management
- Calendar Management
- Executive Support
Accomplishments
- Spearheaded a Quality Improvement project to help improve and reduce medication errors. I devised a labeling system for the medication bins which started in the PICU and then was implemented throughout the MS floors and the NICU.
- HEOP Scribe & Triple T Scribe
References
References available upon request.
Timeline
Executive Assistant to the Chair Dept of Surgery
UCONN Health Center
2023.12 - Current
Administrative Assistant III
Connecticut Children's
2017.09 - 2023.12
CSO Staffing & Scheduling Coordinator
Connecticut Children's
Health Unit Coordinator
Connecticut Children's
Certified Dental Assistant
Connecticut Children's
Bachelor of Science - Health Care Administration
Charter Oak State College
Associate of Science - General Studies
Manchester Community College
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