Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Halcomb

New Boston,TX

Summary

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Test Analyst experienced in developing and implementing quality assurance tests within WellSky. Identified optimal procedures and produced reports to provide interpretations relevant to production and further testing. Dedicated to optimizing production cost-efficiency. Experienced Registered Nurse committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Expert in designing test scenarios and authoring test-case reports for use by developers. Skilled in [Software].

Overview

5
5
years of professional experience

Work History

Corporate Super User

PAM Specialty Hospital
02.2023 - Current
  • Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.
  • Directed teams completing regression tests to support successful product development stages.
  • Participated in available trainings to improve software knowledge.
  • Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
  • Worked closely with different departments to develop innovative solutions to functionality issues.
  • Collaborated with product owners to stay current on intended functionality.
  • Input test results to relational database management software for use in metadata compilation and study and consultation in future test design.
  • Researched and identified solutions to technical problems.
  • Generated reports to track performance and analyze trends.
  • Helped streamline repair processes and update procedures for support action consistency.

Registered Nurse

PAM Specialty Hospital
06.2022 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, enteral, and intramuscular/subcutaneous injections and monitored responses.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

Registered Pharmacy Technician

Walmart
05.2018 - 01.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, compounded medications following standard procedures and prepared prescription labels with absolute accuracy.
  • Solved customer problems by providing assistance with placing orders, navigating systems, and locating items.
  • Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Developed and implemented improvements to pharmacy organization system.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

Associates Degree of Nursing - Science

Texarkana College
Texarkana, TX
05.2022

Associate of Arts - General Studies

Texarkana College
Texarkana, TX
05.2019

Skills

  • Direct Patient Care
  • IV Drug Therapy Management
  • Tracheostomy Care
  • Patient Monitoring
  • Patient Care Planning
  • Critical Thinking
  • Compassionate and Caring
  • Emergency Procedures
  • Wound Care
  • Care Plan Development
  • Delegation and Motivation
  • Family Education
  • HIPAA Education
  • Emergency Diagnostics
  • Medication Distribution
  • Accurate Documentation
  • Complex Problem-Solving
  • Critical Care Nursing
  • Patient Admission
  • Sedation Management
  • Chest Tubes
  • Interpreting EKGs
  • Monitoring Telemetry
  • Nutrition and Nourishment Issues
  • Central Line Placement
  • Monitor Vital Signs
  • Blood Transfusions
  • IV Administration
  • Protocol and Procedure Improvement
  • Acute Respiratory Distress Syndrome
  • Blood Draw and Sample Collection
  • Update Electronic Charts
  • PICC Lines
  • Invasive Procedures
  • Emergency Situations

Timeline

Corporate Super User

PAM Specialty Hospital
02.2023 - Current

Registered Nurse

PAM Specialty Hospital
06.2022 - Current

Registered Pharmacy Technician

Walmart
05.2018 - 01.2023

Associates Degree of Nursing - Science

Texarkana College

Associate of Arts - General Studies

Texarkana College

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Victoria Halcomb