Victoria Hall
Harold,United States
Summary
Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Homemaker
Stay At Home Mom
Harold, KY
04.2020 - Current
- Performed housekeeping duties, such as cooking, cleaning, washing clothes, dishes, and running errands, and dropoff/pickup from school.
- Prepared meals.
- Maintained and organized rooms and communal spaces to minimize environmental and safety hazards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Scheduled and accompanied client to medical appointments.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Traffic Control Specialist
AWP Traffic Control
Pikeville, KY
10.2019 - 03.2020
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Stood for 10-18 hours with "Stop/Slow" paddle directing traffic.
- Worked with foreman to create effective temporary traffic control schemes.
- Wrote daily safety reports and gave to foreman.
- Placed cones, signs, and barrels to keep vehicles out of dangerous spaces.
- Communicated with team members using hand signals and radios.
Cook
Pizza Den
Ivel , KY
04.2017 - 01.2019
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Ordered and received products and supplies to stock kitchen areas.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
Landscaping Crew Leader
G&H Carpenter & Landscaping
Harold , KY
03.2015 - 08.2017
- Maintained grounds by trimming, weeding and general clean-up.
- Performed planting, watering, mulching and edging of lawns.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Handled hedge, bush and shrub trimming.
- Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Developed lasting customer relationships and grew network over time.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
- Installed and maintained landscapes at homes, offices and parks.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Worked with customers to develop designer landscaping plans for various budgets.
- Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
Education
Certification - Certified Phlebotomy Technician
Tug Valley Phlebotomy (NPCE)
South Williamson, KY01.2022
High School Diploma -
Homeschool Transcript of High School Coursework
Harold, KY06.2009
Skills
- Compassionate
- Efficient and reliable team player
- Schedule Management
- Trustworthy companion
- Active Listening
- Time Management
- Attention to Detail
- Relationship Building
- Appointment Scheduling
- Decision Making
- Team Leadership
- Excellent Communication
- Self-Motivated
- Problem-Solving
- Critical Thinking
References
- William Gillman Harold, KY (606) 331-6710
- Sheila Hunter Galveston, KY (606) 587-3534
- Ronnie Gillman Belfry, KY (606) 625-9787
Timeline
Homemaker
Stay At Home Mom
04.2020 - Current
Traffic Control Specialist
AWP Traffic Control
10.2019 - 03.2020
Cook
Pizza Den
04.2017 - 01.2019
Landscaping Crew Leader
G&H Carpenter & Landscaping
03.2015 - 08.2017
Certification - Certified Phlebotomy Technician
Tug Valley Phlebotomy (NPCE)
High School Diploma -
Homeschool Transcript of High School Coursework