Victoria Hanson
State College,PA
Summary
Hardworking student with passion towards Landscape Architecture and the allied arts. Dean's list student that demonstrate diligence and proficiency in and out of the classroom. Apart of four campus organizations; Alpha Rho Chi, Blue and White Society's Programming Board, PSSC, and Girl Gains.
Overview
5
5
years of professional experience
Work History
Summer Camp Counselor
Perkiomen Pines Day Camp
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Active leading member of social media team which produced content to attract and engage parents and kids.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
Customer Service Representative
Doggydaydreamz
08.2022 - 01.2023
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service Representative
Elmwood Park Zoo
03.2018 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
High School Diploma -
Spring-Ford Senior High School 9-12 Ctr
Royersford, PA06.2022
Skills
- Parental Participation
- Staff Management
- Group and Individual Instruction
- First Aid
Accomplishments
- Placed in Districts and qualified for State competition for DECA by completing a business test and roleplay with accuracy and efficiency.
- Supervised incoming members as a DECA club leader.
- Captain of varsity track for two years.
- Varsity letter recipient in track for all four years.
- PAC champion qualifier in track for all four years.
- Distinguished honor roll fo all four years of high school with a 3.85 GPA Weighted.
- Bronze and Silver Award recipient for 10+ years in Girl Scouts.
Affiliations
- Alpha Rho Chi, Vitruvius chapter
- Blue and White Society; Alumni Relations Programming Board member
- Girl Gains Weightlifting club
- Penn State Snowboarding Club (PSSC)
Timeline
Summer Camp Counselor
Perkiomen Pines Day Camp
06.2023 - 08.2023
Customer Service Representative
Doggydaydreamz
08.2022 - 01.2023
Customer Service Representative
Elmwood Park Zoo
03.2018 - 06.2019
High School Diploma -
Spring-Ford Senior High School 9-12 Ctr
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