Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Harbert

Hiawassee,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Office Coordinator/Clinical Assistant

Family Orthodontics
05.2012 - 10.2022
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided clerical support, addressing routine, and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted patients with basic care needs.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.

Clinical Assistant

Imagix Dental
02.2008 - 06.2012
  • Supported seamless appointment scheduling by coordinating with front office staff on patient follow-ups and updates.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
  • Completed ongoing professional development courses, staying up-to-date on industry advancements for optimal patient care.
  • Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
  • Collaborated effectively with other team members to ensure smooth workflow within the practice.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Monitored patient comfort and safety during dental procedures.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Education

High School Diploma -

Loganville High School
Loganville, GA
05.2003

Skills

  • Customer Service
  • Office Administration
  • Client Relations
  • Scheduling
  • Document Management
  • Data Entry
  • Attention to Detail
  • Organizational Skills
  • Professionalism
  • Patient Education
  • Adaptability and Flexibility

Timeline

Office Coordinator/Clinical Assistant

Family Orthodontics
05.2012 - 10.2022

Clinical Assistant

Imagix Dental
02.2008 - 06.2012

High School Diploma -

Loganville High School

Similar Profiles

CREATE PROFILE
Victoria Harbert