Victoria Hardaway
Lake Oswego,OR.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Attenant/ Barista
Campbells Laundry and Coffee Bar
Corvallis, OR
05.2022 - 08.2022
- Duties included operating cash register, maintaining cleanliness of store, and assisting customers with use of washing machines and dryers
- Knowledge in food products preparation, safe food handling, and optimal stock maintenance
- Dedicated to maintaining clean and organized workspace.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Prioritized drink requests while managing interruptions.
- Cleaned counters, machines, utensils and seating areas daily.
Customer Service Lead
Davis Family Farm
Corvallis, OR
09.2021 - 10.2021
- Provided positive customer experience with fair, friendly, and courteous service
- Maintained positive, empathetic, and professional attitude toward customers at all times
- Responded promptly to customer inquiries
- Communicated with customers through various channels
- Acknowledging and resolving customer complaints
- Registering sales on cash register by itemizing and totaling customers’ purchases
- Resolving customer issues and answers questions
- Processing return transactions
- Collecting payments by accepting cash, check, or charge payments from customers and making change for customers when handling cash
- Managed and maintained storage conditions of goods received in store
- Coordinate retail space activities, dispose of trash and manage cleanliness of storefront
- Stock and display all produce in organized system
- Worked independently on assigned tasks as well as, communicating with Owner and team members to provide overall smooth service during busiest times.
Dietary Aide/ Line Cook, Senior Living
Overland Court
Boise, ID
06.2020 - 08.2020
- Help prepare food for residents and patients
- Often have following responsibilities: Preparing meals, snacks and beverages following specific procedures
- Serving meals, ensuring food safety and hygiene procedures are followed at all times.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Worked independently with minimal supervision.
- Served meals to residents in accordance with established schedules and dietary procedures.
Cashier/cook
Hungry Horse Eatery
Boise , ID
01.2020 - 03.2020
- Prepare cooking ingredients by washing and chopping vegetables, cutting meat etc.
- Undertake basic cooking duties
- Maintain clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Prep Cook/Line Cook, Toki Teriyaki
Toki Teriyaki
Albany, OR
08.2019 - 02.2020
- Prepare cooking ingredients by washing and chopping vegetables, cutting meat etc.
- Undertake basic cooking duties
- Maintain clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Student ambassador
Oregon Coast Culinary Institute
Coos Bay, OR
09.2018 - 01.2019
- Student Ambassadors conducted campus tours, represented Southwestern, and Oregon coast Culinary Institute during recruiting events & high school visits, participated in college calling campaigns, and work in the admissions office
- Successful candidates enjoyed working with people; have a wide range of Southwestern experiences and a willingness to share these experiences with prospective students and their families
- Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
- Scanned transcripts, test scores and other records.
- Distributed mail, filed documents and answered telephone calls.
Prep Cook
Boise Center On The Grove
Boise , ID
11.2017 - 05.2018
- Prepare cooking ingredients by washing and chopping vegetables, cutting meat etc
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Maintained food safety and sanitation standards.
- Undertake basic cooking duties such as reducing sauces, parboiling food etc.
- Prepare simple dishes such as salads, entrees etc.
- Maintain clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash.
Education
No Degree - Culinary Arts
Oregon Coast Culinary Institute
Coos Bay, OR 05.2001 -
High School Diploma -
Mountain View High School
Boise, ID 03.2017 - 06.2018
Skills
Food preparation and safety
Ordering procedures
Point of sale operation
Customer service
Cash Handling
Friendly and outgoing
Certification
ServSafe Certification
Timeline
Attenant/ Barista
Campbells Laundry and Coffee Bar
05.2022 - 08.2022
Marijuana Workers Permit
10-2021
Customer Service Lead
Davis Family Farm
09.2021 - 10.2021
Dietary Aide/ Line Cook, Senior Living
Overland Court
06.2020 - 08.2020
Cashier/cook
Hungry Horse Eatery
01.2020 - 03.2020
Prep Cook/Line Cook, Toki Teriyaki
Toki Teriyaki
08.2019 - 02.2020
ServSafe Certification
10-2018
Student ambassador
Oregon Coast Culinary Institute
09.2018 - 01.2019
Prep Cook
Boise Center On The Grove
11.2017 - 05.2018
High School Diploma -
Mountain View High School
03.2017 - 06.2018
No Degree - Culinary Arts
Oregon Coast Culinary Institute
05.2001 -