Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Harjes

Victoria

Summary

Accomplished Registered Nurse, almost 40 years in hospital setting. A proven track record at excelling in patient care coordination and fostering teamwork. Demonstrated ability to enhance patient satisfaction and team performance through effective leadership and strong clinical judgment. Achieved financial targets by managing budgets and improving operational efficiency, embodying a passionate commitment to patient advocacy and preventative health care.

Overview

35
35
years of professional experience

Work History

Registered Nurse- Day Surgery Unit

DeTar Hospital Navarro
07.2015 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Educate patients and families through the perioperative process, including at home care and follow-up.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Director Patient Access

Citizens Medical Center
02.2002 - 06.2015
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Responsible for managing front end revenue cycle, surgical preadmission, centralized scheduling , registration areas, and Insurance pre-authorization.

Nurse Manager, Day Surgery

Citzens Medical Center
01.1989 - 01.2002
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Supervised, directed, and motivated high-quality performance from nursing staff.

Education

Associate of Applied Science - Nursing

St Lukes School of Nursing
Sioux City, IA
05.1984

High School Diploma -

Storm Lake High School
Storm Lake, IA
05.1981

Skills

  • Medication and IV administration
  • Medication Administration
  • Direct Patient Care
  • Patient Assessments
  • Strong Clinical Judgment
  • Patient education and counseling
  • Teamwork collaboration
  • Passionate Patient Advocate
  • Motivated to complete projects independently

Timeline

Registered Nurse- Day Surgery Unit

DeTar Hospital Navarro
07.2015 - Current

Director Patient Access

Citizens Medical Center
02.2002 - 06.2015

Nurse Manager, Day Surgery

Citzens Medical Center
01.1989 - 01.2002

Associate of Applied Science - Nursing

St Lukes School of Nursing

High School Diploma -

Storm Lake High School
Victoria Harjes