Victoria Henderson
Jacksonville,FL
Summary
Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
The UPS Store
Ponte Vedra Beach, FL
10.2021 - Current
- Delivered customer support by addressing questions related to store products and services.
- Created shipping labels for outgoing packages by utilizing UPS and USPS software platforms.
- Handled customer complaints according to company guidelines with professionalism.
Busser, Custodian/Janitorial
PLS Therapy and Learner Center
Jacksonville, FL
08.2019 - 01.2021
- Cleaning and stocking supplies.
- Maintained a high level of cleanliness and sanitation by completing daily cleaning tasks diligently.
- Enhanced facility appearance through timely completion of deep cleans as scheduled.
Barista and Cashier / Helping Cats
The Caffeinated Cat
Jacksonville Beach
08.2020 - 10.2020
- Responsibilities included caring for rescue cats, cleaning cages and helping customers who came into order coffee and be with cats.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained clean and organized workspace for optimal productivity and safety.
Education
High School Diploma -
Atlantic Coast High School
Jacksonville, FL05-2020
Associate of Arts - Computer Science
Florida State College At Jacksonville
Jacksonville, FLSkills
- Customer Service (4 years)
- Listening Skills
- Shipment Processing
- Problem-solving skills
- Meeting Deadlines
- Multi-tasking strength
Certification
- CNP - Certified Notary Public
References
The UPS Store
Marshall Gaskins - Boss/Owner
(407) 289-7919
marshallgat@gmail.com
Erica Vona - Manager/Associate
(904) 894-3540
Ericamvona@gmail.com
Proactive Life Skills LLC
Kelly Noda - Boss/Owner
(904) 491-2111
kellynoda@proactivelifeskills.com
Timeline
Sales Associate
The UPS Store
10.2021 - Current
Barista and Cashier / Helping Cats
The Caffeinated Cat
08.2020 - 10.2020
Busser, Custodian/Janitorial
PLS Therapy and Learner Center
08.2019 - 01.2021
High School Diploma -
Atlantic Coast High School
Associate of Arts - Computer Science
Florida State College At Jacksonville
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