Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Hernandez

Houston,TX

Summary

Detail-oriented and dependable administrative professional with over 5 years of experience in office management, customer service, and sales support. Proven ability to streamline operations, resolve customer concerns, and support HR and accounting functions. Strong organizational and communication skills with a commitment to accuracy and efficiency. Holds a Bachelor’s degree in Human Resource Management and eager to contribute to a dynamic, growth-focused organization.

Overview

6
6
years of professional experience

Work History

Purchaser

Del Monte Fresh Produce Co
03.2025 - Current
  • Negotiated with suppliers, vendors and other representatives.
  • Prepared purchase orders, and purchase requisitions ensuring accurate data entry and timely communication with suppliers.
  • Checked items received against items ordered by verifying receipts.
  • Conducted market research for alternative suppliers, leading to increased competition and improved pricing negotiations.
  • Maintained optimal inventory levels for production needs through effective forecasting and planning.

Office Manager

Northside Banana Co.
06.2019 - 12.2024

• Managed and reconciled financial records, including handling money and calculating company finances.

• Verified vendor invoices, matched purchase orders, and ensured accurate coding and documentation using Thyme.

• Resolved all customer complaints promptly, resulting in improved customer satisfaction and retention.

• Maintained organized physical and digital file systems to support accurate and efficient recordkeeping.

• Assisted accountants by arranging documentation for audits and reporting.

• Supported recruitment efforts by referring qualified candidates.

• Processed employee timecards and ensured timely and accurate payroll submission.

  • Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.

Sales Specialist

Floor & Decor
12.2021 - 07.2023
  • Created attractive visual displays and maintained a clean and welcoming retail environment.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Provided first-rate service to all customers and potential customers.

Education

BBA - Human Resources Management

Sam Houston State University
Huntsville, TX
12-2024

Skills

  • Supplier relationship management
  • Office administration
  • Customer engagement
  • Invoice processing
  • Proficient in Microsoft software

Timeline

Purchaser

Del Monte Fresh Produce Co
03.2025 - Current

Sales Specialist

Floor & Decor
12.2021 - 07.2023

Office Manager

Northside Banana Co.
06.2019 - 12.2024

BBA - Human Resources Management

Sam Houston State University