Detail-oriented and dependable administrative professional with over 5 years of experience in office management, customer service, and sales support. Proven ability to streamline operations, resolve customer concerns, and support HR and accounting functions. Strong organizational and communication skills with a commitment to accuracy and efficiency. Holds a Bachelor’s degree in Human Resource Management and eager to contribute to a dynamic, growth-focused organization.
• Managed and reconciled financial records, including handling money and calculating company finances.
• Verified vendor invoices, matched purchase orders, and ensured accurate coding and documentation using Thyme.
• Resolved all customer complaints promptly, resulting in improved customer satisfaction and retention.
• Maintained organized physical and digital file systems to support accurate and efficient recordkeeping.
• Assisted accountants by arranging documentation for audits and reporting.
• Supported recruitment efforts by referring qualified candidates.
• Processed employee timecards and ensured timely and accurate payroll submission.