Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Store Manager
Jb Designs & Tees
09.2022 - 11.2023
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
Completed payroll on a weekly basis.
Managed inventory control, cash control, and store opening and closing procedures.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Handled problematic customers to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Associate
June's Boutique
03.2020 - 09.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Answered questions about store policies and addressed customer concerns.
Increased sales and customer satisfaction through personalized servicing.
Built customer loyalty and retention by delivering excellent shopping experiences.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
West Oso High School
Corpus Christi, TX
05.2009
Skills
Payroll Management
Shift Scheduling
Employee Training
POS Systems
Cash Management
Customer Response
Team Building and Leadership
Customer Service
Opening and Closing Procedures
Accurate Cash Handling
Outstanding Communication Skills
Languages
Spanish
Professional Working
Timeline
Store Manager
Jb Designs & Tees
09.2022 - 11.2023
Store Associate
June's Boutique
03.2020 - 09.2022
High School Diploma -
West Oso High School
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