Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Herrera

Miami,FL

Summary

Experienced Assistant Manager with a strong background in storage facility operations and team supervision. Skilled in overseeing daily business functions, improving efficiency, and ensuring compliance with company standards. Proven ability to manage staff, resolve escalations, and support organizational growth through leadership and problem-solving.

Overview

2026
2026
years of professional experience

Work History

Associate Manager

Storage Rentals of America
2025 - Current
  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Developed training materials to onboard new staff, improving knowledge retention and performance.
  • Analyzed data trends to identify areas for process improvement and cost reduction initiatives.
  • Implemented best practices in project management to ensure timely delivery of key initiatives.

Assistant Manager

1st Choice Storage Miami
2023 - 2025
  • Assisted management in daily operations and team coordination.
  • Supported staff training initiatives to enhance team performance.
  • Contributed to inventory management through regular stock assessment.
  • Developed customer service protocols to improve client interactions.

Supervisor

Planet Air Sports
2020 - 2024
  • Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained new team members on operational procedures and equipment usage.
  • Streamlined workflow processes, enhancing efficiency and reducing downtime.
  • Conducted regular inspections to maintain equipment functionality and compliance.

Education

Associate of Arts - Psychology

Keiser University, Sweetwater

High School Graduate - Business Administration And Management

Hialeah Gardens Senior High School
Hialeah Gardens, FL
06.2022

Skills

  • Leadership & Team Supervision
  • Customer Service & Client Relations
  • Conflict Resolution & Problem Solving
  • Sales & Upselling Techniques
  • Cash Handling & Payment Processing
  • Scheduling & Staff Training
  • Facility Operations & Maintenance Oversight
  • Inventory & Record Management
  • Safety & Compliance Enforcement
  • Time Management & Multi-Tasking
  • Communication (Verbal & Written)
  • Microsoft Office Suite / Google Workspace
  • Point-of-Sale (POS) Systems
  • Event Coordination & Activity Supervision

Languages

Spanish
Native or Bilingual

Timeline

High School Graduate - Business Administration And Management

Hialeah Gardens Senior High School

Associate Manager

Storage Rentals of America
2025 - Current

Assistant Manager

1st Choice Storage Miami
2023 - 2025

Supervisor

Planet Air Sports
2020 - 2024

Associate of Arts - Psychology

Keiser University, Sweetwater

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