Victoria H. Figaro
Mechanicsville,VA
Summary
Seasoned executive and strategic leader with extensive experience in enterprise agile transformation, coaching, and training. Successfully worked with organizations in the medical, financial services, and federal government sectors to adopt Agile ways of working and achieve valuable business outcomes. Highly regarded as an Agile subject matter expert, known for leading and managing large-scale transformations and driving organizational change. Proven track record of developing and coaching executives, leaders, and high-performing teams. Outstanding leadership ability, strategic thinking, and execution skills make a valuable asset in facilitating organizational agility. Holds several professional certifications including SAFe 6.0 Practice Consultant (SPC 6.0), Prosci Certified Change Practitioner (CCMP), Certified LeSS Practitioner (CLP), Agile Scrum Master (CSM), Scrum Product Owner (CSPO), Project Management Professional (PMP), and Agility Health Facilitator (AHF).
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director & Enterprise Agile Transformation Lead
CapTech Ventures Consulting
08.2021 - Current
- As a leading Agile authority, Victoria ensures successful delivery and quality to CapTech clients by co-managing the Agile Service Offering and overseeing Delivery Assurance
- In her time with CapTech, Victoria has worked with the world’s largest Not-for-profit Financial Institution, leading a large-scale Enterprise Agile Transformation
- Enterprise Agile Transformation lead and coach within the client EPMO to develop and execute the Agile Transformation Strategy & Roadmap
- Proposed, executed and coached a pilot initiative to organize around value into a digital payments portfolio and three distinct value streams, each supported by dedicated ARTs and underlying teams to optimize value delivery to customers
- Coached and mentored executives and delivery leaders on agile, lean portfolio management principals, and Agile Leadership principals and practices to drive enterprise transformation
- Established the Agile Transformation Strategy for the largest business unit within the client and engaged both strategically & tactically to drive the transformation strategy implementation, training and coaching over 200 associates in Kanban
- Co-led and coached the stand-up and on-going direction of the Agile Transformation Leadership Coalition, comprised of Senior Executives and delivery leaders accountable to drive the transformation strategy within the organization
- Trained over 500+ executives, leaders, and practitioners in Agile and SAFe
- Engaged at all levels across the organization to drive the client’s Enterprise Transformation strategy through the identification of enterprise portfolios & value streams and the subsequent establishment of Lean Portfolio Management practices and launch of Agile Release Trains and Solution Trains
- Developed a Lean Portfolio Management maturity assessment framework to evaluate the client’s current state, identify maturity gaps and prioritize improvement initiatives
- Worked with the client to develop and implement an enterprise portfolio governance model
- Architected the Agile ALM tool design to support the transition to a Scaled Agile Framework model
Senior Vice President
The Ambit Group
09.2019 - 08.2021
- Oversaw and managed all operational facets of Ambit’s Federal consulting practice and delivery organization by providing strategic Agile and Management advisory to our clients and staff
- Responsible for the day-to-day management of our Government portfolio of clients and for over 100 consulting staff members and back-office employees
- Continuously evolved Ambit’s business model, service offering and consulting strategy for growth and execute against revenue target
- Served as billable Enterprise Agile Transformation Consultant & Trainer at the United States Patent & Trademark Office
- Extended, and drove development & delivery of Ambit’s Management Consulting and Agile Transformation consulting practices
- Full P&L management and reporting for all Federal Clients
- Responsible for the development & execution of Ambit's Transformation strategy through the implementation of Agile work methods which drove rapid and successful client execution
- Team management and administration responsibilities for all Ambit Delivery personnel and Shared Services
- Established Ambit's Agile & SAFe Training practice for both internal and public training offerings
- Internal collaboration and integration across the organization and ownership of the roll-out of organizational ORK’s
- Created Ambit’s Agile Center of Excellence to ensure the Ambit Staff and our customers are well position with the guidance, frameworks and expertise to successfully lead an Enterprise Agile Transformation
- Provide day-to-day leadership of Ambit’s Agile practice, serving as the Federal Agile Expert, consulting with clients and internal staff to mentor and shape their Agile expertise
- Spearheaded the creation & startup of Ambit's Corporate University, targeted to provide an infrastructure for employee and management training
- Custom built the corporate leadership development program with the goal of 'future proofing' Ambit's workforce and maintaining Ambit's corporate competitiveness in the Federal Market
- Designed learning solutions and delivery approaches by leveraging emerging technology trends in the Federal Market and feedback from employees and clients specific to their training and learning needs
- Developed strategic plans, aligned to Ambit’s corporate goals & pipeline, to offer comprehensive learning solutions and career advisement counseling for employees, including career pathing, professional & technical training & experiential learning opportunities and career services
- Developed innovative learning & training strategies to facilitate business expansion into new and emerging markets through employee development and growth
President & Enterprise Agile Transformation Coach
EndGoal Group, Inc. (Sold To Ambit Group)
04.2013 - 09.2019
- Owned and managed a multi-faceted Agile Transformation & Leadership Coaching organization which offered a full spectrum of Agile Implementation & Training Services, Management Consulting, Leadership & Business Coaching services to the Federal Government
- Transformed our client companies to become more effective and efficient, utilizing popular Agile methods including, but not limited to: SAFe, Kanban, Lean, and Scrum
- Created and executed an Enterprise Agile Maturity Assessment, aligned to the US Digital Services Playbook for the agency to baseline the agency’s current state of Agile maturity and put forth recommendations to agency leadership to mature Agile teams, programs and portfolios
- Recommendations accepted leading to the successful creation & implementation of an Enterprise Agile/Scaled Agile Implementation strategy
- Establish and served as the Agile Center of Excellence lead and Enterprise Agile Transformation Coach at the United States Patent & Trademark Office (USPTO) to effectively implement the Scaled Agile Framework (SAFe) recommendations outlined in the Agile & SAFe Implementation Strategy
- Mentored & trained over 2,000 Government employees and contractors, including but not limited to, USPTO Leadership, Agency Management, Portfolio and Product Management teams, Systems Teams & DevOps Teams, on Agile & SAFe processes & practices, incorporating PROSCI organizational change management practices to facilitate cultural and organizational change adoption & sustainment
- Built & executed upon custom training & coaching curriculum for USPTO government employees and contractors, focused on Lean Portfolio Management processes & practices
- Actively involved in OMB's Agile Expert Group to shape Agile Adoption practices within the Federal Government
- Worked with agency leadership define and execute upon a strategy to pivot the agency from a project-centric orientation to product line management
- Mentor & train the Portfolio & Program teams in the Patents, Trademarks & Enterprise Business Systems organizations to ensure successful program execution, intent, architectural alignment, code quality, and transparency throughout Portfolio, Program and team levels
East Coast Agile Practice Lead
TEK Global Services
04.2012 - 05.2013
President & Management Consultant
Rockbridge Solutions
04.2005 - 04.2012
Director Bank IT
Capital One Financial Corp
04.1997 - 03.2005
Education
University of Richmond - Emergency Management Services & Homeland Security
University of Richmond
Ramapo College - Information Systems/Accounting
Ramapo College
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Project management
- Strategies and goals
- Goal setting
- Budget management
- Program management
- Contract and vendor management
- Hiring and retention
- Charismatic leader
- Contract negotiation
- Financial management
- Information technology management
- Problem-solving
- Coaching and mentoring
- Visionary leadership
- Risk management
- Performance management
- Process improvement
- Innovation management
- Cross-functional team leadership
- Business strategy
- Teamwork and collaboration
- Effective leader
- Process improvements
- Performance improvement
Certification
- Project Management Institute, Certified Project Management Professional (PMP)
- Scaled Agile Framework, SAFe Agilist Certification
- PROSCI, Prosci Certified Change Practitioner (CCMP)
- Scrum Alliance, Certified Scrum Master (CSM)
- AgilityHealth, Certified AgilityHealth Facilitator
- The Innovation Games Collaboration Framework, Certified Collaboration Architect
- PMP
- SPC 6.0
- CCMP
- CLP
- CSM
- CSPO
- AHF
Timeline
Director & Enterprise Agile Transformation Lead
CapTech Ventures Consulting
08.2021 - Current
Senior Vice President
The Ambit Group
09.2019 - 08.2021
President & Enterprise Agile Transformation Coach
EndGoal Group, Inc. (Sold To Ambit Group)
04.2013 - 09.2019
East Coast Agile Practice Lead
TEK Global Services
04.2012 - 05.2013
President & Management Consultant
Rockbridge Solutions
04.2005 - 04.2012
Director Bank IT
Capital One Financial Corp
04.1997 - 03.2005
Ramapo College - Information Systems/Accounting
Ramapo College
University of Richmond - Emergency Management Services & Homeland Security
University of Richmond
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