VICTORIA HICKS
Myrtle Beach,SC
Summary
Dynamic professional with extensive experience at FedEx, excelling in team leadership and safety compliance. Proven track record in optimizing workflows and enhancing employee performance through effective training. Skilled in package handling and inventory management, consistently achieving timely delivery and operational efficiency. Recognized for fostering strong team collaboration and maintaining high service standards.
Overview
9
9
years of professional experience
Work History
Package Handler/Trainer
FedEx
Myrtle Beach, SC
05.2024 - Current
- Ensure precise handling of packages while adhering to strict safety protocols
- Process incoming shipments to optimize warehouse organization and streamline delivery flow
- Maintaine accurate sorting of packages while meeting time-sensitive delivery schedules
- Transport 85 to 150 pound packages using tugger carts for efficient loading and unloading
- Conduct training sessions on company policies, procedures, and safety protocols
- Provide ongoing support to employees, addressing questions and concerns post-training
- Staying updated with industry best practices and implementing new training techniques to improve employee performance and overall team effectiveness
Photo Assistant Manager
Colorvision
Myrtle Beach, SC
03.2019 - 06.2020
- Led daily photo sessions and managed studio operations, streamlining workflow processes and enhancing client satisfaction through efficient rotation scheduling
- Mentored junior photographers while coordinating equipment maintenance, fostering team development and maintaining high service standards
- Trained photographers with cash handling whilst displaying the properly edited photos for consumer purchases
- Kept a weekly log of material inventory for printing and display under a corporate excel workflow
Assistant Manager
Perry's Bait and Tackle
Murrells Inlet, SC
02.2018 - 01.2019
- Supervised daily operations and mentored team members, fostering a positive work environment while maintaining product quality standards
- Optimized inventory tracking systems and implemented cost-control measures, ensuring accurate stock levels and reducing waste
- Additional responsibilities were bait-catching for stock and implementing proper handling of storage and/or release
Dispatcher
Napa Auto Parts
Myrtle Beach, SC
03.2016 - 01.2018
- Coordinated real-time fleet movements and delivery schedules, optimizing routes for efficiency while maintaining clear communication with drivers and customers
- Managed dispatch operations for multiple service areas, tracking deliveries and resolving logistical challenges to ensure timely completion
- Built strong relationships with drivers and warehouse teams, streamlining communication processes and reducing delivery delays
Education
Business - EMT, CPR Training
Horry-Georgetown Technical College
Myrtle Beach01.2017
Advanced Degree -
Saint James High School
Murrells Inlet, SC06.2013
Skills
- Team Leadership
- Safety Compliance
- Time Management
- Inventory Management
- Workflow Optimization
- Dispatching
- Employee training
- Safety protocols
- Package handling
- Time management
- Problem solving
Timeline
Package Handler/Trainer
FedEx
05.2024 - Current
Photo Assistant Manager
Colorvision
03.2019 - 06.2020
Assistant Manager
Perry's Bait and Tackle
02.2018 - 01.2019
Dispatcher
Napa Auto Parts
03.2016 - 01.2018
Business - EMT, CPR Training
Horry-Georgetown Technical College
Advanced Degree -
Saint James High School
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