Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Hinojosa

Summary

Proven leader and problem-solver with a successful track record at Waylon's Water World and Denny's. Skilled in multitasking and staying calm under pressure for smooth operations in fast-paced environments. Excellent communication skills and lifeguard certification ensure a safe and enjoyable customer experience. Demonstrated excellence in team collaboration, leading to operational efficiency improvements. Committed to continuous hard work and striving for perfection in all endeavors. Professional server with high standards and a strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining a positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

1
1
year of professional experience

Work History

Lifeguard

Waylons Water World
04.2024 - 09.2024
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Attentively monitored swimmers to identify distress.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.

Waitress

Denny's Restaurants Franchise Association
07.2023 - 03.2024
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

High School Diploma -

Gila Ridge High School
Yuma, AZ
05-2022

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership Qualities
  • Adaptability in Emergencies
  • Attention to Detail
  • Multitasking Abilities
  • Team Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Lifeguard

Waylons Water World
04.2024 - 09.2024

Waitress

Denny's Restaurants Franchise Association
07.2023 - 03.2024

High School Diploma -

Gila Ridge High School
Victoria Hinojosa