Victoria Hodges

Dynamic customer service professional with experience at Qualfon, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Proven ability to improve resolution times and foster positive relationships, leveraging CRM skills to drive business development and ensure client satisfaction.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.