Victoria Hoover

Senior Administrative Executive

American Legion Post 12

West Palm Beach, FL

01.1998 - 02.2025

Prepared monthly status updates outlining performance metrics across all departments.
Answered phone calls and provided prompt resolution to inquiries or requests.
Scheduled interviews for prospective scholarship recipients with directors.
Coordinated with vendors to purchase office supplies and equipment as needed.
Performed data entry tasks into various computer programs accurately.
Drafted letters, reports, presentations and other documents on behalf of the senior executive team.
Maintained a database of customer contacts, accounts information and relevant records.
Compiled weekly activity reports summarizing progress on key goals or objectives.
Prepared agendas and organized materials for meetings, conferences and other events.
Provided administrative support to the senior executive team by completing research projects or special assignments in a timely manner.
Created detailed spreadsheets utilizing advanced Excel functions.
Developed organizational systems to ensure efficient workflow of office operations.
Tracked expenses related to departmental budgeting initiatives.
Assisted in developing strategies for increasing efficiency within the organization.
Submitted invoices for payment processing according to company policy.
Organized corporate events including scheduling speakers, coordinating catering needs, ordering supplies.
Entered customer information and updates in database system.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Managed and tracked expenses to meet company budget requirements.
Managed daily invoices, reports and proposals.
Coordinated meeting and work schedules for staff teams and executives.
Followed proper accounting and bookkeeping procedures to support audits.
Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Collected and analyzed data to prepare reports and documents.
Took detailed notes in meetings and disseminated information afterward.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Relayed messages retrieved reports and printed documents for co-workers to assist with office workflow.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Prepared invoices and drafted memos for executives.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.