Victoria Horn
Cookeville,TN
Summary
Dynamic RN and Clinical Coordinator at Cookeville Regional Medical Center, adept at enhancing patient satisfaction through compassionate care and effective communication. Skilled in clinical judgment and discharge planning, I successfully implemented protocols that improved patient outcomes and ensured compliance with regulatory standards, fostering a collaborative environment among interdisciplinary teams.
Professional healthcare provider prepared for this role. Adept at patient care, medical procedures, and clinical documentation. Strong focus on team collaboration and achieving outcomes. Reliable, adaptable, and skilled in critical thinking and time management.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Director position. Ready to help team achieve CRMC goals.
Overview
32
32
years of professional experience
Work History
RN, Clinical Coordinator, Cardiac Rehab
Cookeville Regional Medical Center
05.2004 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Built strong relationships with patients and families for optimized care satisfaction.
- Supervised and managed daily activities of clinical team consisting of nurses, EP and support staff.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
RN, Clinical Coordinator, 4 North, Cardiac Floor
Cookeville Regional Medical Center
05.1999 - 05.2004
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
CNA, 4 North, Cardiac Floor
Cookeville Regional Medical Center
05.1996 - 05.1999
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Delivered high-quality care to Cardiac patients in hospital facility.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Phlebotomist
Cookeville Regional Medical Center
10.1992 - 05.1996
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Education
Bachelor of Science - Nursing
Cumberland University
Lebanon, TN05-1999
No Degree - Nursing
Tennessee Technological University
Cookeville, TN05-1995
High School Diploma -
Cookeville High School
Cookeville, TN05-1991
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Problem-solving
- Coordinating referrals
- Treatment Planning
- Cardiac care
- Staff supervision
- Patient education and counseling
- Team coordination
- Quality assurance
- Workflow planning & optimization
Affiliations
- Member AACVPR 20yrs
- Member TACVPR 20yrs & currently serving on TACVPR board as RN position
Timeline
RN, Clinical Coordinator, Cardiac Rehab
Cookeville Regional Medical Center
05.2004 - Current
RN, Clinical Coordinator, 4 North, Cardiac Floor
Cookeville Regional Medical Center
05.1999 - 05.2004
CNA, 4 North, Cardiac Floor
Cookeville Regional Medical Center
05.1996 - 05.1999
Phlebotomist
Cookeville Regional Medical Center
10.1992 - 05.1996
Bachelor of Science - Nursing
Cumberland University
No Degree - Nursing
Tennessee Technological University
High School Diploma -
Cookeville High School
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