Victoria Houser
The Reinard Insurance Agency
PHILADELPHIA,PA
11
years of professional experience
Dedicated professional with a strong background in customer engagement and risk management. Skilled in analyzing client needs and collaborating with underwriters to secure competitive insurance terms, ready to drive efficiency and satisfaction in client interactions.
Work History
Commercial Insurance Account Manager
11 Years 2 Months- Managed client relationships to ensure comprehensive coverage and satisfaction.
- Analyzed client insurance needs and recommended appropriate policies for risk management.
- Coordinated policy renewals and endorsements to maintain accurate coverage levels.
- Developed training materials for new team members on systems and procedures.
- Developed strong working relationships with carriers, fostering a network of resources and support for clients'' insurance needs.
- Streamlined policy renewal processes for increased efficiency and reduced client wait times.
- Collaborated with underwriters to negotiate terms and secure competitive rates for clients.
Education
High School Diploma
Skills
Decision-making capacity
Client needs assessment
Records management
Premium payments
Customer service
Attention to detail
Customer engagement
Data entry
Interests
I am retired from the Insurance industry and interested in
in working part time.
Timeline
Commercial Insurance Account Manager
The Reinard Insurance Agency
01.2012 - 03.2023Read More
Neshaminy High School
High School Diploma
Read More