Victoria Hubbard
Grand Junction,CO
Summary
Motivated professional with a strong work ethic, eager to embrace new challenges and continually expand my skill set. Possessing excellent customer service and problem-solving abilities, I am prepared to apply these skills in a dynamic and daily work environment.
Overview
3
3
years of professional experience
Work History
Clothing Manager
Murdochs Ranch and Home Supply
Grand Junction, CO
10.2020 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created marketing campaigns to drive sales and increase customer satisfaction.
- Updated pricing to reflect permanent changes and temporary sales drops.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers in selecting garments that met their individual needs.
- Coordinated visual merchandising activities such as window dressing and interior displays.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained new employees on customer service protocols, cash register operations, product knowledge.
- Communicated regularly with corporate headquarters regarding store performance updates and product orders, returns, exchanges.
- Organized daily operations of the store including scheduling staff and managing payroll.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Produced thorough, accurate and timely reports of project activities.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Assigned work and monitored performance of project personnel.
- Maintained relationships with vendors, suppliers, and customers to facilitate successful transactions.
- Updated product knowledge through research of fashion trends and industry news.
- Managed store displays ensuring they are well-organized, aesthetically pleasing and up-to-date with current trends.
- Inspected merchandise upon delivery for quality assurance purposes.
- Planned promotional events for new products or seasonal collections in collaboration with marketing team members.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Palisade High School
Palisade, CO05-2022
Skills
- Department Management
- Employee Development
- Schedule Management
- Customer Service
- Project Planning
- Teamwork and Collaboration
- Decision-Making
- Problem Resolution
- Staff Training
- Team Leadership
- Employee Coaching and Mentoring
- Reliability
References
References available upon request.
Timeline
Clothing Manager
Murdochs Ranch and Home Supply
10.2020 - Current
High School Diploma -
Palisade High School
Similar Profiles
Kassandra JonsKassandra Jons
Receiving Operations Specialist at Murdochs Ranch and Home SupplyReceiving Operations Specialist at Murdochs Ranch and Home Supply
EMILY M. SMITHEMILY M. SMITH
Animal Health / Hay Bail and Feed Restocker at Murdochs Ranch and Home SupplyAnimal Health / Hay Bail and Feed Restocker at Murdochs Ranch and Home Supply
Stephen BrightStephen Bright
Manager at Murdochs Ranch And Home SupplyManager at Murdochs Ranch And Home Supply