Self-motivated professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly committed to reaching business goals.
Overview
7
7
years of professional experience
Work History
On-Screen Teller III
GTE Financial
Lakeland , FL (Hybrid)
04.2022 - Current
Serve members by completing account transactions, balance inquiries, cash deposits, check deposits and withdrawals.
Assist members by processing auto loan payments, home equity line of credit payments, credit card payments and business loan payments.
Issue official checks and money orders.
Educate members on products and refer members to other services as necessary.
Completion of currency transaction reports.
Complete membership closure requests.
Maintains member confidence and protects credit union operations by keeping information confidential.
Team Member
Target
Riverview, FL
10.2019 - 06.2024
Guest services - solve guests' issues from returns and exchanges to guest complaints.
Answer phone calls regarding inquiries about products.
Cashier- check out guests quickly and efficiently while still maintaining a great conversation.
Self-checkout- help guests quickly, assist with theft prevention and suggest promotions going on in the store.
Drive-Up- prepare and deliver guests' orders, organize work area, during holiday temp lead.
Trained new team members using approved training materials and information.
Addressed guests needs, responding to specific requests.
Hostess, Take Out Organizer
Akira Hibachi and Sushi Bar
Valrico, FL
10.2018 - 04.2019
Greet guests warmly upon arrival and escorted them to their tables.
Perform light cleaning duties, such as wiping down tables or sweeping floors.
Manage the waiting list, ensuring that all parties were seated in a timely manner.
Answer phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Organize and packed guests takeout orders.
Resolve any customer complaints or issues quickly and professionally.
Mentor
Brandon Sports and Aquatic Center
Brandon, FL
10.2017 - 11.2018
Develop trusting relationships with guardians ensuring the safety of their children.
Communicate with guardians and supervisors on the progress of the child.
Leader of the culinary club which entails preparation of the tools and ingredients, educating children in cooking safety, and providing clear instructions to the children
Create and organize games and lessons that educate the children and ensure they have fun.
Handle conflicts and concerns with guardians and as well with the children.
Encouraged open dialogue to promote trust, respect and understanding of different perspectives.
Create an atmosphere of learning by offering constructive criticism in a supportive environment.
Education
Business Administration -
Hillsborough Community College
Plant City, FL
01.2020
Skills
Microsoft Word
Microsoft PowerPoint
Computer Literacy
Time Management
Organizational Skills
Leadership Experience
Fraud Detection
Customer Relationship Building
Cash Handling
Timeline
On-Screen Teller III
GTE Financial
04.2022 - Current
Team Member
Target
10.2019 - 06.2024
Hostess, Take Out Organizer
Akira Hibachi and Sushi Bar
10.2018 - 04.2019
Mentor
Brandon Sports and Aquatic Center
10.2017 - 11.2018
Business Administration -
Hillsborough Community College
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