Victoria Humphries
Mandeville,LA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Assistant Director
Kid's Klub House
Slidell, LA
04.2023 - 11.2025
- Developed and implemented educational programs to enhance child development and engagement.
- Trained and mentored staff to improve classroom management and instructional techniques.
- Collaborated with parents to address concerns and foster a supportive environment for children.
- Managed budgeting processes, optimizing resource allocation for operational efficiency.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Ensured and monitored compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
Manager
Walk On’s Sports Bistreaux
Covington, LA
04.2017 - Current
- Administered supply orders and payroll processes to ensure restaurant operations remain fully stocked and organized.
- Maintained active oversight of inventory to support uninterrupted operational flow.
- Cultivated and maintained strong client and customer relationships to enhance satisfaction and loyalty.
- Informed general manager of upcoming orders and shift changes to ensure operational efficiency.
- Facilitated applicant assessments to identify individuals best suited for organizational values and job qualifications.
- Maintained current knowledge of warranty policies to support effective service delivery.
- Managed data entries to ensure precise tracking of employee cash earnings from tips, supporting payroll accuracy.
- Oversaw daily end-of-shift and closing report generation to maintain operational integrity. Managed the creation of closing reports each day to ensure compliance and accuracy. Directed the daily preparation of end-of-shift reports to facilitate smooth transitions.
Patient Care Coordinator
Jones Physical Therapy
Madisonville, LA
02.2020 - 11.2021
- Monitors delivery of care by completing patient rounds, documenting care, and maintaining communication for transfer/discharge plan.
- Motivates staff to maintain a high level of patient care.
- Educates patients and their families on the care plan; provides details related to treatments, procedures, medications, and continuing care requirements.
- Respects patient’s rights by maintaining their confidentiality.
- Maintains quality service by establishing and enforcing organizational standards.
- Maintains patient care database by entering new information as it becomes available.
- Contributes to team effort by accomplishing related results as needed.
Receptionist and Technician
Global Medical Center
Slidell, LA
11.2020 - 03.2021
- Coordinated reception activities to uphold professionalism and enhance guest experience.
- Delivered therapeutic massage services to enhance client well-being.
- Executed verification of insurance coverage to ensure seamless patient care delivery.
- Drove the scheduling of patient appointments to optimize care delivery and enhance patient experience. Oversaw the development and execution of patient care plans to ensure timely and effective treatments. Managed patient scheduling processes to streamline operations and improve care outcomes.
- Adaptability for scheduling walk in appointments with already scheduled patients with plan of care
Education
High school diploma -
Winston Churchill High School
Potomac, MD01-2015
Skills
- American Sign Language
- Microsoft Office
- Client rapport building
- Time management
- Office management
- Parent communication
- Child development expertise
- Special needs support
- Budgeting and finance
- Child safety protocols
- Curriculum planning
- Facility management
- Early childhood education
Certification
- CDA
- Ancillary Certificate
- First Aid/ AED Certification
- CPR Certification
- Driver's License
Languages
American Sign Language
Timeline
Assistant Director
Kid's Klub House
04.2023 - 11.2025
Receptionist and Technician
Global Medical Center
11.2020 - 03.2021
Patient Care Coordinator
Jones Physical Therapy
02.2020 - 11.2021
Manager
Walk On’s Sports Bistreaux
04.2017 - Current
High school diploma -
Winston Churchill High School