Victoria Hynes
Rockland,MA
Summary
I am currently an undergraduate at the Florida Institute of Technology, set to graduate with a B.S. dual major in Ocean Engineering and Marine Biology in the spring of 2028. I have several years of experience in the fast paced service industry, going hand in hand with three years of varsity athletic experience, all of which contribute to proficiency in teamwork, problem solving and a positive outlook on the playing field and in the workplace.
Overview
3
3
years of professional experience
Work History
Snack Shack Attendant
Cohasset Golf Club
Cohasset, MA
06.2024 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, and other beverage items in the facility.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Follow state regulations regarding serving alcohol responsibly.
- Operated cash register and the establishments Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Created positive relationships with members and guests throughout the season.
Restaurant Hostess
Cohasset Golf Club
Cohasset, MA
03.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted servers in bussing tables when needed during busy periods.
- Worked to create a welcoming, friendly atmosphere at not only the host stand but also throughout the entire establishment.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Restaurant Hostess
Stevie G's Restaurant
Rockland, MA
02.2022 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Maintained a positive attitude, offering warm welcomes to incoming customers.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Busser
Stevie G's Restaurant
Brookland, ME
02.2022 - Current
- Provided quick and efficient clearing of tables to allow for constant reseating.
- Greeted customers and answered questions about menu items.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Took initiative to help others whenever necessary.
- Maintained cleanliness of restaurant dining area throughout shift.
- Maintained customer satisfaction by removing courses, replacing utensils, and refilling beverages.
Food Runner
Stevie G's Restuarant
Rockland, MA
02.2022 - Current
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following establishment safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer questions and requests for additional items or services.
Administrative Assistant
Nielsen Eye Center
Quincy, MA
06.2021 - 08.2024
- Prepared encounters for the following weekday patient load.
- Filed medical records and maintained an organized account of medical history for all patients.
- Entered data into spreadsheets and charts.
- Handled confidential documents in an organized fashion according to established protocol.
Girls Varsity Lacrosse
Rockland High School
Rockland, MA
03.2022 - 05.2024
- Served as Senior Captain.
- Helped improve teammates' techniques, rule knowledge, regulations, and safety procedures.
- Maintained a positive attitude towards all players at all times while coaching in a constructive manner, if needed.
- Motivated teammates through verbal encouragement and positive reinforcement.
- Developed high-level teamworking skills.
- Developed great sense of sportsmanship.
Varsity Girls Volleyball
Rockland High School
Rockland, MA
08.2022 - 11.2023
- Varsity starter in 2022-2023, as well as in 2023-2024.
- Developed strategies to maximize team performance during games.
- Created a positive environment that encourages teamwork and sportsmanship among my teammates.
- Evaluated game film to identify areas of self improvement.
- 2024 South Shore League All Star Award
Education
Ocean Engineering / Marine Biology
Florida Institute of Technology
Melbourne, FL05-2028
High School Diploma -
Rockland High School
Rockland, MA05-2024
Skills
- Customer service
- Strong problem-solving skills
- Positive attitude
- Decision-making capabilities
- Ability to work well in teamwork and collaboration situations
- Conflict Resolution
Accomplishments
Leadership Positions:
Rockland High School Student Government Council Finance and Fundraising Committee Chair 2021-2024
Rockland High School Girls Varsity Lacrosse Captain 2023-2024
Awards
2024 Girls Volleyball South Shore League All Star
2024 Rockland High School Athletic Department Woman's Coaches Award
2024 Rockland High School Senior Science Award
2024 Spellman Oratorical Finalist (6th place overall)
Collegiate Achievements (starting fall 2024)
Aiding in Bubble Drag Reduction Ocean Engineering Graduate Student Lab
Affiliations
Currently
- General member of the FIT Society of Women in Marine Science
- Player for the FIT Women's Competitive Indoor Volleyball Club
- General member of the FIT SCUBA Club
Timeline
Snack Shack Attendant
Cohasset Golf Club
06.2024 - Current
Restaurant Hostess
Cohasset Golf Club
03.2023 - Current
Varsity Girls Volleyball
Rockland High School
08.2022 - 11.2023
Girls Varsity Lacrosse
Rockland High School
03.2022 - 05.2024
Restaurant Hostess
Stevie G's Restaurant
02.2022 - Current
Busser
Stevie G's Restaurant
02.2022 - Current
Food Runner
Stevie G's Restuarant
02.2022 - Current
Administrative Assistant
Nielsen Eye Center
06.2021 - 08.2024
Ocean Engineering / Marine Biology
Florida Institute of Technology
High School Diploma -
Rockland High School
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