Summary
Overview
Work History
Education
Skills
Timeline
Generic

VICTORIA INDELICATO

Old Bridge

Summary

Highly organized, detail-oriented, and skilled in multitasking and task prioritization. The ability to handle multiple projects simultaneously, with a high degree of accuracy. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

Medical/Administrative Assistant

Marlboro Podiatry Center
Manalapan
04.2024 - Current
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Assisted with medical coding and billing tasks.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Worked effectively in fast-paced environments.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Processed patient payments and scanned identification and insurance cards.
  • Performed various administrative tasks by filling, copying, and faxing documents.
  • Conducted insurance verification, claim statuses, preauthorizations, and managed patient charts.
  • Filled appeals for denied claims.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Caregiver/Companion

Self Employed
South Plainfield
01.2023 - Current
  • Companionship and emotional support
  • Transported individual to events and activities, medical appointments, and shopping trips
  • Monitored overall health and well-being and noted significant changes
  • Performed light housekeeping duties to maintain cleanliness standards while respecting personal space
  • Assisted with activities of daily living, promoting independence and quality of life

Dental Receptionist

Nüva Smile
Neptune City
11.2023 - 12.2023
  • Check in patients, gather all personal and insurance information needed
  • Manage a high volume of phone calls
  • Schedule, confirm, and follow up on missed appointments
  • Manage files, contact insurance companies regarding coverage and payment plans
  • Receive and process payments made by patients or insurance companies
  • Efficient in time management as well as exceptional multitasking and organization skills
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions

Assistant Manager/Party Entertainer

Gurlie Locks
Matawan
12.2016 - 12.2023
  • Effectively communicate with clients to perform hair, makeup, and nail services
  • Provide excellent customer service by greeting guests, answering questions, and managing concerns to ensure all attendees are satisfied
  • Assisted in organizing and overseeing assignments to drive operational excellence
  • Managed and motivated employees to be productive and engaged in work
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Accomplished multiple tasks within established timeframes
  • Worked effectively in fast-paced environments

Office Assistant

Wave Street Auto Body
Staten Island
01.2020 - 07.2021
  • Assisted in the day to day operations of a busy auto body repair shop
  • Office duties such as typing, filing, answering phones, and inputting claims on the computer
  • Help customers with collision claims, correspond with insurance companies and adjustors

Receptionist

Snip N Snap
Matawan
10.2016 - 09.2017
  • Provide excellent customer services when managing front desk, greeting customers, answering phone, and booking appointments
  • Work well with beauticians to assist them with their tasks to provide fast and efficient service
  • Collected payments, processed transactions and updated relevant records
  • Increased guest retention by maintaining a welcoming and organized reception area

Education

Associates - Business Administration, Computer Technology

Brookdale Community College
NJ
01.2020

Skills

  • Dependable and responsible
  • People-oriented
  • Team collaboration
  • Attention to detail
  • Multitasking skills
  • Time management
  • Office organization
  • Adaptability
  • Medical billing
  • EOBs
  • Patient scheduling proficiency
  • Medical software knowledge
  • HIPAA compliance
  • EHR
  • EMR
  • Prior authorization handling
  • Computer proficiency
  • Insurance Verification
  • Posting payments
  • Front Office Operations
  • Availity
  • Evicore

Timeline

Medical/Administrative Assistant

Marlboro Podiatry Center
04.2024 - Current

Dental Receptionist

Nüva Smile
11.2023 - 12.2023

Caregiver/Companion

Self Employed
01.2023 - Current

Office Assistant

Wave Street Auto Body
01.2020 - 07.2021

Assistant Manager/Party Entertainer

Gurlie Locks
12.2016 - 12.2023

Receptionist

Snip N Snap
10.2016 - 09.2017

Associates - Business Administration, Computer Technology

Brookdale Community College

Similar Profiles

CREATE PROFILE
VICTORIA INDELICATO