VICTORIA JACOBSEN
Tehachapi,United States
Summary
Dedicated and adaptable Food and Beverage professional with 7 years of experience excelling in fast-paced restaurant and hospitality environments. Possessing a deep understanding of menu items and ingredients, I provide accurate recommendations and maintain high customer satisfaction through friendly, efficient service. Skilled in resolving customer complaints and ensuring order accuracy, I consistently demonstrate attention to detail and a positive attitude, fostering increased customer loyalty. With a strong commitment to food safety and adherence to health guidelines, I am adept at preventing cross-contamination. My expertise in cash handling and collaborative problem-solving make me a valuable asset to any food and beverage team.
Overview
7
7
years of professional experience
Work History
Food Server
Tehachapi Mountain Bowling
Tehachapi, CA
10.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and guest satisfaction.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
Food and Beverage server
Black Oak Casino and Resort
Sonora
07.2022 - 08.2023
- Demonstrated a high level of attention to detail by ensuring all orders were accurate and complete
- Demonstrated a positive attitude and enthusiasm when interacting with customers, resulting in increased customer loyalty
- Demonstrated excellent problem-solving skills by resolving customer disputes in a timely and professional manner
- Followed health and safety guidelines to ensure food safety and prevent cross-contamination
Food Server
P-Dubs Grille and Bar
Tehachapi
04.2019 - 06.2022
- Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations
- Adapted quickly to changes in the restaurant environment to provide the best service possible
- Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
- Performed cash handling tasks accurately, resulting in a balanced drawer at the end of each shift
- Collaborated with colleagues to resolve customer complaints in a professional and timely manner
Education
High School - undefined
Tehacapi High School
Tehachapi07.2018
Skills
- Acquired new skills rapidly in dynamic environments
- Supported teams in meeting tight deadlines
- Collaborated effectively with team members to achieve common goals
- Facilitated clear communication among team members
Timeline
Food Server
Tehachapi Mountain Bowling
10.2024 - Current
Food and Beverage server
Black Oak Casino and Resort
07.2022 - 08.2023
Food Server
P-Dubs Grille and Bar
04.2019 - 06.2022
High School - undefined
Tehacapi High School