Victoria Jamerson
St Louis,MO
Summary
Proven professional with extensive experience in high-stress environments, including the City Of Saint Louis, where I ensured safety and security through effective inmate supervision and emergency response. Skilled in de-escalation techniques and mental health awareness, I excel in maintaining order and promoting a secure atmosphere. Demonstrated ability to lead and communicate effectively, achieving significant reductions in contraband incidents.
Overview
11
11
years of professional experience
Work History
CO1 (Corrections)
City Of Saint Louis
11.2018 - 09.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells for court purposes.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the facility regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Teller Manager
Veterans Currency Exchange
04.2016 - 11.2018
- Enhanced branch security by implementing strict cash handling procedures and monitoring staff adherence to guidelines.
- Ensured compliance with federal regulations and bank policies by conducting regular audits of teller transactions and cash drawers.
- Assisted customers in opening new accounts or obtaining loans, explaining product features clearly and concisely to ensure understanding.
- Ensured a seamless customer experience by addressing and resolving escalated issues in a timely and professional manner.
- Maintained accurate records of teller drawer balances, vault cash levels, and other financial data for reporting purposes.
- Worked closely with the main office teams on special projects related to product launches.
Nurse Aide/Elderly Caregiver
City Home Care Phase 2
04.2012 - 04.2016
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
Education
High School Diploma -
Roosevelt High School
St Louis, MO05.1999
Skills
- Emergency Response
- De-Escalation Technique
- Inmate Supervision
- Mental health awareness
- First Aid Training
- Correctional facility procedures
- Policy Enforcement
- Safety and security enforcement
- Excellent Communication
- First Aid Certification
- Search and seizure procedures
- Observation
- Surveillance
- Contraband Seizure
Timeline
CO1 (Corrections)
City Of Saint Louis
11.2018 - 09.2023
Teller Manager
Veterans Currency Exchange
04.2016 - 11.2018
Nurse Aide/Elderly Caregiver
City Home Care Phase 2
04.2012 - 04.2016
High School Diploma -
Roosevelt High School
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