Victoria Jenks
-
Prairie Village,KS
Summary
After working as a nanny and in customer service as a server, cashier and a sales associate as well, building relationships with both employers and customers is something that I've found I enjoy. I currently attend JCCC majoring in Fashion Merchandising and Marketing and would love to work hands on in a retail environment to continue to gain my own experience and work in something that I'm personally passionate about.
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work History
Cashier
Spin Pizza
Prairie Village, KS
10.2020 - Current
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
Sales Associate
Rachael Ramirez
Kansas City, MO
08.2021 - 08.2021
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Recommended accessories and complementary purchases to boost revenue.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Server
Spin Pizza
Prairie Village, KS
09.2020 - 10.2020
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained incoming staff on restaurant practices and procedures.
- Provided continuous evaluation and feedback to server employees.
Family Nanny
McKenzie Muehlfelder
Prairie Village, KS
05.2020 - 08.2020
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
High School Diploma -
Kansas City Christian School
Prairie Village 08.2017 - 05.2021
Skills
Customer assistance
Proficient in Aloha Restaurant POS System
Staff Training
Cash register operation
Sales expertise
Guest relations management
Timeline
Sales Associate
Rachael Ramirez
08.2021 - 08.2021
Cashier
Spin Pizza
10.2020 - Current
Server
Spin Pizza
09.2020 - 10.2020
Family Nanny
McKenzie Muehlfelder
05.2020 - 08.2020
High School Diploma -
Kansas City Christian School
08.2017 - 05.2021