Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA JOHNSON

Florence,AZ

Summary

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Dynamic individual with hands-on experience in scheduling, supervising, working well with our customer, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

24
24
years of professional experience

Work History

Master Scheduler

Corecivic-CAFCC
05.2018 - Current
  • Maintain shift rosters daily.
  • Update roster information according to staffing patterns.
  • Assisted with developing a comprehensive bidding process for scheduled leave.
  • Established a clear line of communication with department heads.
  • Implement best practices in scheduling annual training.
  • Maintain records in accordance to policy and procedure.
  • Assist staff with questions and concerns they may have.
  • Train different departments on the use of our Telestaff system.
  • Maintain a working relationship with our contract monitors, assisting with any information they may require.
  • Ensure practices are compliant with the union contract.


Senior Correctional Officer

Corecivic-CAFCC
01.2011 - 05.2018
  • Worked in our Transportation Department as well as our Visitation Department.
  • Assisted attorneys daily, establishing a professional report.
  • Worked closely with the Executive Assistance on any needs/concerns from the attorneys.
  • Collaborated monthly with the public defender's office, Judges, Wardens, and the U.S. Marshal service to maintain a positive working relationship and to address any issues or concerns.
  • Supervised staff, providing assistance and guidance.
  • Assisted in coordinating transportation arrangements for court appearances, medical appointments, and other facility transfers for inmates.
  • Assisted in intake and release of inmates.
  • Conducted thorough searches for contraband, preventing potential threats to the safety of staff and inmates.
  • Contributed to the successful completion of mandatory audits by maintaining accurate records and ensuring compliance with regulations.
  • Coordinated with other departments.

Correctional Officer

CoreCivic-FCC/CADC/CAFCC
05.2001 - 01.2011
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Worked in Central Control, where I excelled in multitasking.
  • Booked new inmates into facility and processed inmates for release.
  • Countboard officer, maintaining the count of inmates, coming in and leaving. Assigned housing, move sheets, count sheets, and prepared the countboard for all counts on my shift. Prepared court lists. Assisted with the transfer of inmates to court and medical runs.
  • Maintained a professional relationship with all the Contract Monitors.

Education

No Degree - Computer Information Systems

Maricopa Community Colleges, Mesa Community College
Mesa, AZ

High School Diploma -

Hayden High School
Winkelman, AZ
05-1995

Skills

  • Excel, Word proficient
  • Organizational skills
  • Effective communication
  • Professionalism
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Records organization and review
  • Master scheduling
  • Excellent verbal and written communication

Timeline

Master Scheduler

Corecivic-CAFCC
05.2018 - Current

Senior Correctional Officer

Corecivic-CAFCC
01.2011 - 05.2018

Correctional Officer

CoreCivic-FCC/CADC/CAFCC
05.2001 - 01.2011

No Degree - Computer Information Systems

Maricopa Community Colleges, Mesa Community College

High School Diploma -

Hayden High School

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VICTORIA JOHNSON