Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Victoria Jones

Memphis,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Gatekeeper

Milwaukee Tool
10.2023 - Current
  • Efficiently resolved any issues that arose during daily operations.
  • Managed day-to-day operations of shipments.
  • Ensured timely order fulfillment by closely by checking spreadsheet for updates on shipping schedules and carriers.
  • Conducted regular audits of gatekeeping processes, identifying areas for improvement and implementing necessary changes to enhance overall efficiency.
  • Send cycle counts in for discrepancies in inventory counts in order to resolve any discrepancies quickly.
  • Utilized computer programs such as Milwaukee Tool WMS.
  • Managed day-to-day activities by assigning tasks among workers efficiently.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Cooperated with other departments throughout organization when needed in order to achieve desired results.
  • Used computer and company software to enter shipment and inventory record.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Reviewed work orders to determine work assignments and material and equipment needs.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Managed a team of area personnel, delegating tasks effectively to optimize workflow.
  • Processed required paperwork to expedite handling of shipped.

Fulfillment Associate

Milwaukee Tools
03.2022 - 10.2023
  • Issued supplies, materials and products.
  • Delegated daily tasks to team members to optimize group productivity.
  • Rotated through series of different stations based on team needs.
  • Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
  • Assisted in training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within fulfillment center.
  • Followed procedures at all times for personal and team safety.

Lead

William Sonoma
08.2015 - 10.2019
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Collaborated with management team to implement new work procedures or policies.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Rotated through series of different stations based on team needs.
  • Cultivated strong company culture by fostering collaboration among team members and recognizing individual achievements.
  • Boosted lead generation with targeted content creation and distribution across multiple channels.
  • Trained employees on equipment operation and safety protocols.
  • Managed team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout entire supply chain process.
  • Facilitated open communication with team members to resolve conflicts and address concerns, fostering positive work environment that promoted collaboration and accountability.

Certified Nursing Assistant

Kirby Pines Retirement Community
06.2012 - 10.2019
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.

Lead

Nike Factory
05.2011 - 10.2013
  • Trained staff on material handling processes to reduce shipping times.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Skills

  • Issue Resolution
  • Production Monitoring
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Complex Problem-Solving
  • Excellent Communication
  • Punctual and Reliable
  • Leadership
  • Work Prioritization
  • Stress Tolerance
  • Strong Work Ethic
  • Microsoft Office

Certification

CNA

Timeline

Gatekeeper

Milwaukee Tool
10.2023 - Current

Fulfillment Associate

Milwaukee Tools
03.2022 - 10.2023

Lead

William Sonoma
08.2015 - 10.2019

Certified Nursing Assistant

Kirby Pines Retirement Community
06.2012 - 10.2019

Lead

Nike Factory
05.2011 - 10.2013
CNA

Similar Profiles

CREATE PROFILE
Victoria Jones