Victoria Jones
Columbus,OH
Summary
Fourth-year student at The Ohio State University. Actively pursuing a degree in Health Sciences in the School of Health and Rehabilitation Sciences, with a minor in Pharmaceutical Sciences. I am a hard worker who is very passionate about bettering the health field and providing a more positive patient experience.
Overview
5
5
years of professional experience
Work History
Student Assistant
The James Cancer Hospital and Research Institute
08.2023 - Current
- Performed patient check-ins with professionalism and efficiency
- Collaborated closely with the scheduling team to ensure high-quality coordination
- Worked with nurses, PCAs, and doctors to promptly assist with any necessary tasks, ensuring efficient workflow and optimal patient care
Administrative Intern
Train Station Dental
05.2023 - Current
- Acquired knowledge about dental insurance policies and how to navigate Explanation of Benefits (EOBs)
- Worked closely with the finance team to learn the ins and outs of financials in a medical office
- Performed sanitization methods in rooms between patients for hygienists and dentists
- Managed appointments by confirming and scheduling for patients
- Acquired familiarity with day-to-day operations and routines of a medical office
Assistant to The Owner
Treccia Salon and Spa
05.2022 - 08.2022
- Managed appointments for a diverse clientele
- Implemented strategic social media and Google business page management strategies, which leveraged business exposure
- Initiated professional communication with clients about appointments, creating an effective system for booking
Brand Representative
Hollister Co.
06.2019 - 04.2021
- Learned strong problem-solving and conflict-resolution skills, especially with customer complaints, which resulted in high levels of satisfaction and a positive environment
- Demonstrated exceptional customer service and product knowledge, which led to many customers finding the products they wanted
- Capitalized on sales opportunities to create revenue growth
Education
Bachelor of Science - Health and Rehabilitation Sciences, Pharmaceutical Sciences
The Ohio State University
Columbus, OH05-2025
High school or equivalent - High School
Bishop Eustace Preparatory School
Pennsauken, NJ06.2021
Skills
- Microsoft Excel
- Powerpoint
- Word
- Conflict Resolution
- Communication Skills
- Customer Service Skills
- Epic Systems
- Aria Systems
- Data organization
- Records administration
- Administrative tasks
- Telephone reception
Locations
- Blackwood, NJ
- Columbus, OH
Timeline
Student Assistant
The James Cancer Hospital and Research Institute
08.2023 - Current
Administrative Intern
Train Station Dental
05.2023 - Current
Assistant to The Owner
Treccia Salon and Spa
05.2022 - 08.2022
Brand Representative
Hollister Co.
06.2019 - 04.2021
Bachelor of Science - Health and Rehabilitation Sciences, Pharmaceutical Sciences
The Ohio State University
High school or equivalent - High School
Bishop Eustace Preparatory School
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