Victoria Jousma
Ann Arbor,MI
Summary
A motivated University of Michigan graduate student with over 5 years of experience in developing and delivering successful treatment plans, clinically supervised individualized treatment protocol and engaging in community outreach. Strong intrinsic motivation to take lead to increase client and staff engagement. Skilled in social media marketing, data analysis and inter-personal communication Seeking a role to leverage my skills in a dynamic team environment.
Overview
10
10
years of professional experience
Work History
Foster Care Case Manager
Fostering Futures
Ann Arbor, MI
08.2024 - Current
- Assessed and evaluated the needs of foster care families.
- Developed individualized service plans to meet the needs of each family.
- Coordinated with other agencies, such as court systems, schools, hospitals, and mental health providers, to ensure that families were receiving necessary services.
- Monitored the progress of foster care cases and reported any changes to supervisors.
- Provided crisis intervention for foster care families when needed.
- Conducted home visits to assess safety and well-being of children in foster homes.
- Facilitated meetings between birth parents, foster parents, social workers, and other professionals involved in the case.
- Advocated on behalf of clients in order to obtain necessary resources or services from outside organizations or government agencies.
- Maintained accurate records of all activities related to each case in accordance with agency policies and procedures.
- Participated in weekly team meetings with supervisors and other caseworkers to discuss ongoing cases and review best practices for client management.
Recovery Coach
Monte Nido & Affiliates
Grand Rapids, MI
06.2023 - Current
- Developed and maintained a therapeutic environment within recovery groups, whilst encouraging open communication.
- Provided emotional support to individuals in all stages of recovery from an eating disorder.
- Collaborated with treatment team members to coordinate the best course of action for each client's unique needs.
- Engaged in outreach efforts and developed relationships within the local community to raise awareness about eating disorders and available resources.
- Provided crisis intervention services when needed to deescalate difficult situations or behaviors.
- Monitored progress of clients throughout their recovery journey by facilitating regular check-ins and assessments.
- Attended treatment team meetings to outline and review individual treatment plans.
- Implemented personalized treatment plans and monitored progress.
Directed Individual Study
University of North Carolina at Wilmington
Wilmington, NC
01.2023 - 05.2023
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Attended review, progress and clinical team meetings to participate in research discussions.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Applied proven strategies to positively affect client behaviors.
- Liaised with professor to test hypotheses and pursue valuable new research.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Researched and developed recommendations to resolve complications.
Behavior Technician
Behavior Consultation and Psychological Services
Wilmington, NC
01.2022 - 05.2023
- Delivered individualized interventions set by the Board Certified Behavior Analyst for children diagnosed with autism spectrum disorder or intellectual or developmental disabilities using applied behavior analysis principles.
- Assembled, maintained, and analyzed data gathered during client sessions.
- Completed daily treatment logs, and consistently submitted timely, well-written and verbal progress reports.
- Identified and analyzed student progression toward set goals and implemented, in collaboration with other team members, optimum changes to stimulate student success.
- Provided direct client care while utilizing combinations of intensive teaching and natural environment training arrangements.
- Consulted supervising BCBA to assist in treatment implementation.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Student Activities Coordinator
East Carolina University
Greenville, NC
08.2019 - 05.2020
- Organized and implemented student activities, events, and programs.
- Developed marketing plans for student activities and events.
- Provided peer to peer guidance to students in planning and implementing newly developed programs.
- Coordinated with faculty advisors to plan student-led initiatives.
- Collaborated with campus departments on joint programming efforts.
- Recruited, trained, and supervised volunteers for special projects or events.
- Cultivated relationships with local businesses to secure discounts or sponsorships as well as coordinated fundraising efforts in support of specific student activities.
- Developed resources such as handbooks or webpages to provide information about student activities.
- Planned social media campaigns to promote upcoming events or programs.
- Worked alongside students teaching others how to create new clubs or organizations on campus.
School Ambassador
Mental Health Foundation-W Mi
Grand Rapids , MI
08.2014 - 05.2019
- Educated and encouraged students on campus to utilize benefits of 'Be Nice'
- Networked with professors and administrators on campus to develop pathways to reach students through support from campus faculty and staff.
- Assisted in recruiting efforts by attending college fairs and participating in information sessions.
- Assisted with training camp staff on program and procedures.
- Managed organizations many accounts, photographing and posting on campus events on social media to promote student involvement and organization visibility.
- Participated in campus activities and social events to broaden network and facilitate future collaboration opportunities.
Education
Master of Science - Social Work
University of Michigan - Ann Arbor
Ann Arbor, MI12-2025
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Wilmington, NC05-2023
Bachelor of Arts - Psychology
East Carolina University
Greenville, NCHigh School Diploma -
Caledonia High School
Caledonia, MI05.2019
Skills
- Crisis Intervention
- Case Management
- Emotional Support
- ABA protocol
- Clinical Documentation
- Treatment Planning
- Client Education
- Data collection
- MS Office
- Investigative tools
- Project Planning
- Report and Technical writing
- Resource Advocacy
- Student Leadership
Timeline
Foster Care Case Manager
Fostering Futures
08.2024 - Current
Recovery Coach
Monte Nido & Affiliates
06.2023 - Current
Directed Individual Study
University of North Carolina at Wilmington
01.2023 - 05.2023
Behavior Technician
Behavior Consultation and Psychological Services
01.2022 - 05.2023
Student Activities Coordinator
East Carolina University
08.2019 - 05.2020
School Ambassador
Mental Health Foundation-W Mi
08.2014 - 05.2019
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Bachelor of Arts - Psychology
East Carolina University
High School Diploma -
Caledonia High School
Master of Science - Social Work
University of Michigan - Ann Arbor
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