Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victoria Juarez

Rio Rancho

Summary

Dynamic professional with a proven track record at Southwest Construction & Drywall, excelling in financial accuracy and customer service. Skilled in invoice processing and CRM management, I foster strong client relationships while maintaining composure in high-pressure situations. Committed to enhancing operational efficiency and delivering exceptional service experiences. Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Bookings Coordinator

Cristal Juarez (505)920-2867
2023 - Current
  • Developed streamlined processes for booking confirmations and cancellations, improving efficiency.
  • Maintained detailed records of bookings and client interactions using CRM software for tracking purposes.

Customer Service Cashier

Rubys Tortilleria
2016 - Current
  • Assisted customers with transactions and inquiries to enhance service experience.
  • Operated cash register efficiently, handling payments and providing accurate change.
  • Maintained cleanliness and organization of checkout area to improve workflow.
  • Collaborated with team members to ensure timely service during peak hours.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Developed and managed relationships with customers to increase customer loyalty.

Bookkeeper

Southwest Construction & Drywall
2021 - 2024
  • Maintained accurate financial records using accounting software and spreadsheets.
  • Processed invoices and payments efficiently to ensure timely vendor transactions.
  • Reconciled bank statements monthly to verify account accuracy and resolve discrepancies.
  • Assisted in preparing financial reports for management review and decision-making.

Education

No Degree - Nursing in Progress

Central New Mexico Community College
Albuquerque, NM

Certificate -

Phblebotomy Traning Specialist
Albuquerque, NM
08-2025

Graduate Certificate - Esthetician

Paul Mitchell The School
Albuquerque, NM
03-2022

High School Diploma -

V Sue Cleveland High
Rio Rancho, NM
05-2021

Skills

  • Strong organization
  • CRM management
  • Policy enforcement
  • Sales support
  • Customer service
  • Cash register operation
  • Invoice processing
  • Payroll processing
  • Patience and composure
  • Cleaning and sanitizing

Certification

  • Certified Phlebotomist, [Phlebotomy Training Specialist]

Languages

Spanish
Native or Bilingual

Timeline

Bookings Coordinator

Cristal Juarez (505)920-2867
2023 - Current

Customer Service Cashier

Rubys Tortilleria
2016 - Current

Bookkeeper

Southwest Construction & Drywall
2021 - 2024

No Degree - Nursing in Progress

Central New Mexico Community College

Certificate -

Phblebotomy Traning Specialist

Graduate Certificate - Esthetician

Paul Mitchell The School

High School Diploma -

V Sue Cleveland High

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