Victoria Julson
Parker,CO
Summary
Dedicated to uplifting others, possessing a strong foundation in human services and over a decade of customer service experience that drives a commitment to making a positive impact. Successfully balancing a full-time managerial role while pursuing a Bachelor's degree and managing the responsibilities of being an active single mother demonstrates exceptional multitasking abilities and resilience. Passionate about creating smiles and providing support through personal interactions and professional endeavors, this approach extends to future clients with unwavering dedication. Embracing challenges with empathy and enthusiasm ensures every task is approached with care and determination.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Manager
Walmart
09.2023 - Current
- Managed daily operations of retail store, optimizing staff performance and customer experience.
- Implemented training programs enhancing employee skills and retention.
- Analyzed sales data to drive inventory management decisions and promotions.
- Collaborated with team to develop strategies for improving customer satisfaction.
- Ensured compliance with company policies and procedures, fostering a positive work environment.
Homemaker
Myself
01.2018 - 09.2023
- Managed daily household operations, ensuring efficiency and organization.
- Developed and implemented effective budgeting strategies to optimize household finances.
- Coordinated family schedules and appointments, enhancing time management.
- Resolved conflicts and facilitated communication within the family unit.
- Cultivated a supportive environment, fostering personal development and well-being.
Retail Manager
Walmart
04.2013 - 01.2018
- Led team of 20 + associates, fostering a collaborative environment to enhance customer service.
- Implemented training programs, resulting in 30% improvement in employee performance metrics.
- Analyzed sales data to optimize inventory management, reducing stock discrepancies by 25%.
- Developed employee schedules, ensuring adequate coverage and adherence to labor laws.
- Resolved employee concerns and conducted performance evaluations, promoting a positive workplace culture.
Education
Bachelors - Human Services
Southern New Hampshire University
Manchester12.2025
Bachelor's - Human Services
Great Basin Community College
Elko02.2014
Skills
- Ability to Work Under Pressure
- Time Management
- Customer Service
- Fast Learner
- Ability to Work in a Team
- Ability to Multitask
- Communication Skills
- Customer service
- Cash management
- Inventory control
- Store operations
- Team Training
- Leadership development
- Sibling support services
Accomplishments
Throughout my schooling, I received the Honor Roll and I made it on the Dean's List and President's List. I was also on the Honor Society.
Certification
Colorado Mental Health Jurisprudence Certification
Honor Society Leadership
Timeline
Retail Manager
Walmart
09.2023 - Current
Homemaker
Myself
01.2018 - 09.2023
Retail Manager
Walmart
04.2013 - 01.2018
Bachelor's - Human Services
Great Basin Community College
Bachelors - Human Services
Southern New Hampshire University