Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Victoria Justin

Oceanside

Summary

Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including arts, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions. Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence. Excellent communications and relationship-building skills enabled achievement of desired goals. Approached each day and unique challenges with enthusiasm, patience and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at monitoring and correcting student behaviors school day. Always looking for ways to help students in need. Successful at keeping lunches moving smoothly and according to schedule.

Overview

6
6
years of professional experience

Work History

Lunch Monitor

Oceanside School District
12.2023 - Current
  • Monitored students during lunchtime and provided verbal cues to students to manage behavior.
  • Walked around cafeteria looking for spills and assisting students with opening food containers.
  • Cleaned tables, straightened chairs and swept floors between lunch periods.
  • Monitored student behavior and implemented corrective actions.
  • Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
  • Assisted teachers during non-meal hours with classroom and student support needs.

Camp Counselor

DOCA
07.2022 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.

Ice Cream Server

Rita's Ice
03.2019 - 08.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Server

Peter's Clam Bar
05.2018 - 09.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

No Degree - Secondary Education

University of Vermont
Burlington, VT
05.2025

High School Diploma -

Oceanside High School
Oceanside, NY
06.2021

Skills

  • Policy and Procedure Adherence
  • Group and Individual Instruction
  • Child and Adolescent Mentoring
  • Safety Guidelines
  • Time Management
  • Staff Management
  • Performance Improvement
  • Scheduling and Planning
  • Outstanding Communication and Interpersonal Skills
  • Emergency Procedures
  • Effective Communication
  • Accurate Recordkeeping

Affiliations

Kappa Alpha Theta Sorority member

Timeline

Lunch Monitor

Oceanside School District
12.2023 - Current

Camp Counselor

DOCA
07.2022 - 08.2023

Ice Cream Server

Rita's Ice
03.2019 - 08.2023

Server

Peter's Clam Bar
05.2018 - 09.2018

No Degree - Secondary Education

University of Vermont

High School Diploma -

Oceanside High School

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Victoria Justin