Disaster management professional, prepared to tackle challenges in high-pressure environments. Adept at coordinating relief efforts and providing comprehensive support to affected individuals. Known for collaborative approach and adaptability, ensuring reliable and effective service delivery. Proficient in crisis management and client advocacy.
Hi, I’m
Victoria Kellahan
Gonzales,LA
Summary
Overview
7
years of professional experience
Work History
Compass 82
Disaster Case Manager
12.2024 - Current
Job overview
- Conducted client needs assessments, identified long-term recovery goals, and connected clients with appropriate resources.
- Assisted clients in the transition from temporary housing to long-term housing.
- Managed complex caseloads while maintaining high levels of organization and attention to detail throughout the process.
- Served as a liaison between clients and governmental agencies such as FEMA or local emergency management offices to assist with navigating complex application processes.
Catholic Charities
Disaster Case Manager
08.2022 - 12.2024
Job overview
- Managed complex caseloads while maintaining high levels of organization and attention to detail throughout the process.
- Conducted outreach activities within affected communities to identify potential clients needing case management services.
- Developed tailored action plans for clients, addressing immediate safety concerns, housing stability, financial security, and other essential needs.
- Prepared and submitted appeals to state and federal government agencies and homeowner's insurance on behalf of my clients.
- After exhausting all other resources, I prepared and presented Long Term Recovery applications requesting home repair funds.
- Connected clients with critical resources such as mental health counseling or legal aid when needed, promoting holistic recovery efforts.
- Assisted clients in the FEMA direct housing program transition to permanent housing.
Center for Autism and Related Disorders, Inc
Behavior Technician
06.2018 - 11.2021
Job overview
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Trained and mentored new Behavior Technicians in Applied Behavior Analysis principles and one-on-one therapy implementation
Education
LSU AlexandriaAlexandria, LA
Bachelor of Science from Disaster Science And Emergency Management
05-2025
University Overview
Skills
- Client Advocacy
- Crisis management
- Cross-cultural sensitivity
- Needs assessment
- Disaster recovery planning
- Effective communication
- Problem-solving
- Public speaking
- Community outreach
Timeline
Disaster Case Manager
Compass 82
12.2024 - Current
Disaster Case Manager
Catholic Charities
08.2022 - 12.2024
Behavior Technician
Center for Autism and Related Disorders, Inc
06.2018 - 11.2021
LSU Alexandria
Bachelor of Science from Disaster Science And Emergency Management
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