Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Military Service
References
Timeline
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Victoria Kemper

West Valley City,United States

Summary

Dynamic leader and skilled communicator with proven expertise in team management and workflow optimization. Achieved significant improvements in customer satisfaction at The Home Depot, leading to increased repeat business. A decorated United States Marine Corps veteran, demonstrating strong organizational skills and a commitment to excellence. Proficient in Microsoft Office with a strong foundation in customer service, reflecting a track record of leadership and success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Associate

The Home Depot
West Valley City, UT
05.2023 - Current
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
  • Engaged in ongoing training programs focused on staying informed about evolving market trends and refined selling methodologies.
  • Maintained a clean and organized work environment to enhance the shopping experience for customers.
  • Consistently delivered exceptional sales performance, securing top-tier accolades.

Human Resources Specialist / Administrative Specialist

United States Maine Corps
Salt Lake City, UT
11.2009 - 05.2024
  • Recorded correspondence details meticulously to uphold operational accuracy.
  • Managed the filing system, ensuring documents were properly organized, and easily accessible.
  • Organized schedules for executives' appointments, meetings, and travel plans.
  • Managed office supply levels and executed order placements to support seamless functioning.
  • Delivered administrative assistance across various departments within the organization.
  • Executed precise data entry operations leveraging diverse software applications.
  • Supported preparation of presentations for meetings and conferences employing PowerPoint among other applications.
  • Organized all aspects of travel arrangements such as flights, accommodations, and transportation services.
  • Supported the organization of employee development initiatives.
  • Acted as liaison among various departments to enhance communication.
  • Conducted meticulous document proofreading to maintain error-free information.
  • Coordinated mail handling processes to ensure prompt delivery.
  • Prepared necessary materials for effective training programs.
  • Coordinated with managers to determine staffing requirements.
  • Ensured sensitive Marine Corps information remained confidential during record handling.
  • Supported execution of Marine Corps policies to maintain adherence to standards.
  • Updated employee documentation consistently to include detailed personal data, attendance tracking, and evaluation reports.
  • Responded to employee inquiries regarding benefits, payroll, and company policies promptly.

Gunnery Sergeant

United States Marine Corps
11.2009 - 05.2024
  • Managed team handling all office administration.
  • Played a role in crafting and executing organizational policies and procedures.
  • Oversaw scheduling.
  • Ensuring alignment with regulatory standards.
  • Facilitate effective office management.
  • Oversaw daily administrative functions.
  • Directed and coordinated tasks of administrative teams.
  • Commendations: Navy and Marine Corps Commendation Medal (2), Navy and Marine Corps Achievement Medal (4), Navy Meritorious Unit Commendation, Marine Corps Good Conduct Medal (4), National Defense Service Medal, Global War on Terrorism Service Medal, Military Outstanding Volunteer Service Medal, Sea Service Deployment Ribbon, Certificate of Commendation, Letter of Commendation, Certificate of Appreciation (4), and Letter of Appreciation (10).

Education

High school or equivalent -

Lutheran High School of Kansas City
Kansas City, MO
05.2009

Skills

  • Team Management Skills
  • Skilled in Workflow Optimization
  • Leadership Experience
  • Proficient Computer Skills
  • Retail sales
  • Customer service
  • Exceptional customer service
  • Task prioritization
  • Expert in Microsoft Office applications
  • Inventory control
  • Reliable and punctual
  • Problem-solving skills
  • Fraud detection
  • Adaptability
  • Goal oriented
  • Professional demeanor
  • Meeting deadlines
  • Outgoing personality
  • Written and oral communication skills
  • Superb time management

Certification

Driver's License

Accomplishments

  • Associate of the Month, July 2024.
  • Associate of the Moth, January 2025.
  • Many Marine Corps awards are listed in my experience as a Gunnery Sergeant in the United States Marine Corps.

Military Service

  • United States Marine Corps, United States, Gunnery Sergeant, 11/01/09, 05/01/24, Navy and Marine Corps Commendation Medal (2), Navy and Marine Corps Achievement Medal (4), Navy Meritorious Unit Commendation, Marine Corps Good Conduct Medal (4), National Defense Service Medal, Global War on Terrorism Service Medal, Military Outstanding Volunteer Service Medal, Sea Service Deployment Ribbon, Certificate of Commendation, Letter of Commendation, Certificate of Appreciation (4), Letter of Appreciation (10)
  • 100% Disabled United States Veteran

References

References available upon request.

Timeline

Sales Associate

The Home Depot
05.2023 - Current

Human Resources Specialist / Administrative Specialist

United States Maine Corps
11.2009 - 05.2024

Gunnery Sergeant

United States Marine Corps
11.2009 - 05.2024

High school or equivalent -

Lutheran High School of Kansas City

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Victoria Kemper