Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

VICTORIA KLINE

Jasper,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. An exceptional attention to detail and a team-player attitude.

Overview

18
18
years of professional experience

Work History

Front End Manager

Food City Supermarkets
Jasper, TN
12.2023 - Current
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Sheriff's Records Officer I

Sacramento County Sheriff's Office
Sacramento, CA
12.2017 - 07.2021
  • Oversee and Manage Engraving Shop Budget
  • Create invoice(s), update invoice(s) and maintain all billing in QuickBooks for the Engraving Shop and Welding Shop
  • Prepare purchase orders in Compass
  • Analysis and estimate of expenditures for the Engraving Shop
  • Prepare and request outside vendors bids
  • Prioritize and balance the workload for all orders coming into the Engraving Shop to assure timely completion
  • Order all supplies and materials
  • Maintain and manage all fixed a non-fixed asset
  • Assessed inventory levels every week and placed orders to replenish goods before supplies depleted.

Sheriff's Records Officer II

Sacramento County Sheriff's Office
Sacramento, CA
04.2017 - 12.2017
  • Supervised staff and monitored performance, as well as coached and mentored in daily responsibilities
  • Train and evaluate Booking Staff
  • Coordinate and schedule work assignments and activities in booking
  • Interpret and apply department policies and rules that apply to booking and the courts
  • Communicate effectively both orally and in writing
  • Provided input for performance reviews and identified areas for additional improvement
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Sheriff's Records Office I

Sacramento County Sheriff's Office
Sacramento, CA
05.2013 - 04.2017
  • Oversee and monitor Division Training Budget
  • Coordinate training for all assigned RCCC Personnel, sworn and non-sworn staff along affiliates/contractors
  • Submit monthly training Stats
  • Create, update and maintain all training files
  • Create, update and maintain all travel files
  • Coordinate training for approximately 300 Personnel and affiliate assigned at RCCC
  • Ensure staff remains in compliant on Federal, State and Department levels
  • Process claims in COMPASS for training registrations/fees
  • Book travel and process all travel related reimbursements.

Sheriff's Records Officer I

Sacramento County Sheriff's Office
Sacramento, CA
05.2010 - 05.2013
  • Booking Training Officer (JTO)
  • Property Officer/Cashier
  • Release Officer
  • Intake Officer
  • Court Desk
  • Process court return list, serve commitments, reprimands, set-up release
  • Serve arrest warrants, Foreign Warrants and SOC Warrants
  • Set-up transfers of inmates to and from RCCC
  • Verify fingerprints in FANG/CAL ID
  • Compile information in the iCLETS system for release, bail amounts and medical runs.

Sheriff's Records Officer I

Sacramento County Sheriff's Office
Sacramento, CA
08.2006 - 08.2010
  • Equipment Room Manager/Budget-Purchaser
  • Manage, review and monitor South and Marine Enforcement budget
  • Oversee and manage 5 South Bureau facilities
  • Schedule all vehicle maintenance and maintain accurate vehicle records
  • Obtain appropriate approvals and process payment, quotes and bids for each purchase
  • Order all supplies for all facilities and process payments through COMPASS
  • Maintain all records for my Division Procurement cards as required by the County Auditor/Department of Finance
  • Maintain on site record of all purchase documents for budget and expense monitoring
  • Supervise VIPS with help with vehicle calibrating
  • Evaluate, prepare and negotiate vendor contracts within the division and with outside vendors
  • Maintain and manage all fixed a no-fixed assets for 3 Service Centers, South Patrol and Marine Enforcement
  • Process contract shipping orders and claims in COMPASS.

Education

Bachelor of Science - Business Management

Union Institute & University
01.2009

Skills

  • Able to prioritize multiple assignments and meet deadlines
  • Able to work both independently as well as a team player
  • Able to multi-task and learn quickly
  • Cash Handling
  • Customer Service
  • Administrative Skills
  • Financial Reporting
  • Administrative Support
  • Proficient in JIMS, iCLETS, CAL-ID, COMPASS, QuickBooks, Microsoft Word and Excel

Training

  • Leading the Professional Employee
  • Sheriff's Leadership Program
  • COMPASS Training

Timeline

Front End Manager

Food City Supermarkets
12.2023 - Current

Sheriff's Records Officer I

Sacramento County Sheriff's Office
12.2017 - 07.2021

Sheriff's Records Officer II

Sacramento County Sheriff's Office
04.2017 - 12.2017

Sheriff's Records Office I

Sacramento County Sheriff's Office
05.2013 - 04.2017

Sheriff's Records Officer I

Sacramento County Sheriff's Office
05.2010 - 05.2013

Sheriff's Records Officer I

Sacramento County Sheriff's Office
08.2006 - 08.2010

Bachelor of Science - Business Management

Union Institute & University

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VICTORIA KLINE