Victoria LaChance
Huachuca City,AZ
Summary
A dedicated professional with a proven track record of reliability, I bring a collaborative spirit and a strong work ethic to every team. My commitment to excellence and ability to thrive in a team environment make me a valuable asset to any organization. With a focus on efficiency and a hands-on approach, I consistently contribute to positive outcomes and organizational success.
Overview
11
11
years of professional experience
Work History
Key Manager
Texasroadhouse
Sierra Vista, AZ
09.2021 - 03.2024
- Developed strategic plans aligned with organizational goals while incorporating input from key stakeholders across various departments.
- Mentored junior staff members, helping them to advance their careers within the company and develop strong professional skills.
- Championed continuous improvement within the organization by fostering a culture of learning and innovation among team members.
- Oversaw employee recruitment efforts, attracting top talent to join the organization''s team of professionals.
- Coordinated with cross-functional teams to ensure timely completion of key projects, resulting in successful product launches.
- Facilitated regular performance evaluations for staff members, providing constructive feedback on areas of strength or weakness as well as opportunities for growth.
Server
Applebees
Salinas
01.2019 - 12.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Babysitter
Sarah Strite
Santa Cruz, CA
01.2019 - 08.2019
- Accompanied children to various appointments providing emotional support and ensuring their physical wellbeing.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Pizza Server
Pizza Hut
Sunland, CA
06.2013 - 06.2019
- Enhanced customer experience by providing prompt and courteous service during busy shifts.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Provided exceptional service by promptly addressing any customer concerns or complaints, leading to repeat business.
- Utilized strong multitasking skills to manage multiple tables and large groups effectively.
- Managed inventory levels of dining supplies, replenishing as necessary to maintain optimal stock levels for smooth operations.
Education
Highschool -
Verdugo Hills Senior High School
Tujunga, CA06.2013
Skills
- Budgeting expertise
- Product Descriptions
- Drawer balancing
- Store Organization
- Inventory Management
- Operations Management
- Customer Service
- Administrative Documentation
- Needs Assessment
- Inventory Oversight
- Store Reset and Recovery
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Leadership Development
- Team Building and Motivation
Timeline
Key Manager
Texasroadhouse
09.2021 - 03.2024
Server
Applebees
01.2019 - 12.2020
Babysitter
Sarah Strite
01.2019 - 08.2019
Pizza Server
Pizza Hut
06.2013 - 06.2019
Highschool -
Verdugo Hills Senior High School