VICTORIA LANDI RIVERA
Rio Grande City,TX
Summary
Detail-oriented Administrator with a strong commitment to customer relations and a proven ability to thrive in fast-paced environments. Recognized for excellent multitasking skills and sound judgment, effectively managing clerical tasks both independently and collaboratively. Aiming to leverage expertise in organization and communication to contribute positively to team success.
Overview
4
4
years of professional experience
Work History
Administrator
Rivera at Hillcrest Funerals and Cremations
Edinburg, Texas
11.2023 - Current
- As the Administrator of a funeral home and cemetery, I am responsible for overseeing all aspects of operations, ensuring that families receive compassionate, seamless support during their most difficult times. In addition to supporting families, I manage the financial operations of the business, including accounts payable and payroll, ensuring timely payments and accurate employee timesheet management. I also ensure that the office is well-organized and runs efficiently, maintaining a structured environment that supports both our staff and clients. My role requires a balance of empathy, meticulous attention to detail, and operational leadership to ensure that our services are delivered at the highest standard.
Trainer/ Sales Associate
Hotworx 24, Infrared Fitness Studio
McAllen, Texas
07.2023 - 11.2024
- During my time as a TSA (Trainer/ Sales Associate) I sold memberships and informed customers about the health benefits of an infrared sauna. In addition, not only did I sell memberships and educate our future and current members, but I also attended various leadership conferences and marketing events to learn more in-depth about the business and grow as an independent in all aspects. All employees were also required to be CPR certified so I received my certification shortly upon being hired.
Receptionist /Family Service Counselor
Legacy Chapels
Edinburg, Texas
06.2020 - 07.2023
- In my role at the funeral home, I served as a compassionate guide for families during one of the most challenging times of their lives. I was responsible for assisting families in all aspects of funeral planning, ensuring that their needs were met with sensitivity and professionalism. From coordinating funeral services to managing logistical details, I worked to create a peaceful, respectful environment for the families, handling everything to make the process as smooth and stress-free as possible.
Education
HIGH SCHOOL DIPLOMA -
JAMES NIKKI ROWE HIGH SCHOOL
05.2020
Some College (No Degree) - Business Administration
South Texas College
Mcallen, TXSkills
- Communication
- Effective Time Allocation
- Reliable
- Proficient Bilingual Communication
- Efficient Data Management
- Customer Care
- Strategic Goal Setting
- Organizational Multi-Tasking
- Computer Skills Certified (Excel, Microsoft Office, Word, Outlook, PowerPoint)
- Consistently Engaged
- Strong ability to manage timelines and work under pressure
References
- Robert Lucio, Ford of Boerne, 956-802-4341
- Dr. Aaron Salinas, UTRGV, 956-207-0305
- Hilda Araiza, PSJA Southwest, 956-292-3689
- Angela Sanchez, Alamo Title Company, 210-499-5872
- Esmeralda Diaz, Sharyland ISD Child Nutrition, 956-467-6677
- Ashley Doffing, English Teacher and Coach, 956-662-9852
- Julio Alaniz, Texas Department of Public Safety, 956-926-9869
Hobbies and Interests
- Reading
- Traveling
- Weight Training / Yoga
- Hunting
- Fishing
- Family time
Activities and awards
- CPR Certification
Timeline
Administrator
Rivera at Hillcrest Funerals and Cremations
11.2023 - Current
Trainer/ Sales Associate
Hotworx 24, Infrared Fitness Studio
07.2023 - 11.2024
Receptionist /Family Service Counselor
Legacy Chapels
06.2020 - 07.2023
HIGH SCHOOL DIPLOMA -
JAMES NIKKI ROWE HIGH SCHOOL
Some College (No Degree) - Business Administration
South Texas College
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