Victoria Lauro

Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk. I also primarily schedule appointments accurately using reservation software, reducing conflicts or doublebookings.

Worked in an office setting as a sales assistant to a 26 person sales force. Gained lots of experience collecting research and putting the data into excel sheets for the sales representatives to make cold calls. This gave me tons of knowledge for working with microsoft applications.

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

While working at Dairy Queen I gained experience in dealing with retail customers. My responsibilities were both cash register and assisting customers. I became skilled at taking orders, special requests, and assured customer satisfaction.