Overview
Work History
Timeline
Quote
Certification
Skills
Generic
Victoria Leach

Victoria Leach

Great Falls,MT

Overview

6
6
years of professional experience

Work History

Client Relationship Consultant

U.S. Bank
Great Falls, MT
07.2023 - Current
  • Provided comprehensive financial analysis and recommendations to clients based on their individual needs and goals
  • Collaborated with internal teams such as wealth management, mortgage lending, and business banking to deliver integrated solutions for clients
  • Conducted regular reviews of client accounts to ensure compliance with regulatory requirements and identify potential risks or issues
  • Assisted clients with account opening, closing, and maintenance processes while ensuring adherence to bank policies and procedures
  • Educated clients on various banking products including checking accounts, savings accounts, loans, credit cards, and investment options
  • Stayed up-to-date with industry trends, market conditions, and changes in banking regulations through continuous professional development initiatives
  • Resolved complex customer inquiries or complaints promptly and effectively while maintaining a high level of customer satisfaction

Squad Leader/Sergeant

U.S. Army
Great Falls, MT
01.2019 - Current
  • Manage a military team in a professional setting, providing resources and support to achieve personal and professional goals
  • Provide guidance to Soldiers when necessary
  • Create and present classes during drill weekends with the use of Microsoft 365
  • Oversee motor pool tasks and assign dispatches and preventative maintenance for various vehicles
  • Implemented effective communication strategies to foster collaboration and improve team productivity
  • Monitored team performance and provided regular feedback to drive continuous improvement
  • Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment
  • Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
  • Managed resource allocation efficiently to optimize productivity while minimizing costs
  • Identified skill gaps within the team and coordinated training sessions to enhance overall capabilities
  • Provided mentorship opportunities for junior members of the team in order develop their skills
  • Cultivated a positive work culture that encouraged teamwork, creativity, innovation among employees
  • Increased employee engagement through regular check-ins, recognition programs, and team-building activities

Project Coordinator

Professionals Choice of Garage Doors LLC
Great Falls, MT
01.2022 - 05.2024
  • Oversee daily operations for a local small construction-based business
  • Coordinated and managed multiple projects simultaneously, ensuring all deadlines were met
  • Developed project plans, including timelines, milestones, and deliverables
  • Maintained clear communication channels with stakeholders throughout the project lifecycle
  • Monitored project progress and identified potential risks or issues, implementing proactive solutions to mitigate them
  • Created and maintained comprehensive project documentation, including meeting minutes, action items, and status reports
  • Assisted in resource allocation and scheduling to ensure optimal utilization of team members' skills and availability
  • Managed project budgets by tracking expenses against allocated funds
  • Implemented quality control measures to ensure deliverables met established standards
  • Identified opportunities for process improvement within the project management framework
  • Supported the development of new policies and procedures related to project coordination activities
  • Successfully resolved conflicts within the team resulting in improved morale and productivity
  • Served as a liaison between clients/customers/vendors/contractors/internal teams ensuring smooth execution of projects
  • Demonstrated expertise in utilizing various software tools such as Microsoft Project or JIRA for efficient task management
  • Conducted risk assessments regularly to identify potential threats or obstacles that could impact successful completion of projects
  • Implemented a project tracking system that improved visibility and accountability across the team
  • Collaborated with finance department to ensure accurate budget forecasting and financial reporting for projects
  • Developed and maintained strong relationships with external partners, vendors, and contractors

Machine Operator/Assembler

CHS Inc.
Great Falls, MT
08.2021 - 06.2023
  • Operated and maintained various types of machines, including but not limited to CNC machines, lathes, mills, and presses
  • Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed
  • Followed blueprints, work orders, or other specifications to set up machines for production runs
  • Collaborated with team members to troubleshoot problems and optimize machine performance
  • Implemented safety protocols and followed all company policies to maintain a safe working environment
  • Ensured that products met quality standards by conducting regular inspections using measuring tools such as calipers or micrometers
  • Assisted in the training of new machine operators on equipment operation procedures and safety guidelines
  • Identified opportunities for process improvement and suggested solutions to enhance productivity or reduce waste
  • Optimized machine settings based on product requirements to achieve desired results efficiently
  • Troubleshot mechanical issues by analyzing symptoms, diagnosing root causes, and implementing appropriate solutions
  • Maintained inventory levels of raw materials or supplies required for machine operation
  • Safely operated heavy machinery following established safety guidelines at all times
  • Maintained a clean work area by organizing tools, materials, and equipment after each shift
  • Demonstrated strong attention to detail when inspecting finished products for defects or irregularities
  • Maintained accurate inventory records, ensuring availability of materials for production runs
  • Collaborated with maintenance technicians for preventive maintenance tasks on machinery

Timeline

Client Relationship Consultant

U.S. Bank
07.2023 - Current

Project Coordinator

Professionals Choice of Garage Doors LLC
01.2022 - 05.2024

Machine Operator/Assembler

CHS Inc.
08.2021 - 06.2023

Squad Leader/Sergeant

U.S. Army
01.2019 - Current

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Certification

  • Licensed MT State Notary - Expires June 2028

Skills

  • Verbal and written communication
  • Soldier oversight and command
  • Reporting and data gathering
  • Weapons inspection
  • Squad training
  • Maintaining equipment
  • Identifying hazards
  • Managing PPE
  • Briefing leadership
  • Customer satisfaction measurement
  • Microsoft Excel
  • Scheduling
  • Product and service solutions
  • Follow-up skills
  • Professional telephone demeanor
  • Microsoft PowerPoint
  • Coordination

Similar Profiles

CREATE PROFILE
Victoria Leach